How Organizations Are (Nut)cracking Down on Ticket Scalping

How Organizations Are (Nut)cracking Down on Ticket Scalping

AMT Lab contributor Katie Grennan discusses prevention and damage control strategies with both The Pittsburgh Ballet Theatre (PBT) and Ballet Austin based on their recent scalping experiences in order to find out how arts organizations can prevent damage to their reputation and to their organization caused by ticket scalpers.

Accessibility Rebooted: Technological Advancements to Improve Accessibility in Museums

Accessibility Rebooted: Technological Advancements to Improve Accessibility in Museums

With the growing emphasis on providing learning experiences that occur outside the classroom, accessibility and inclusivity is of paramount importance to museums transitioning into the 21st century. As museums become more inclusive, their methods of communication must be equally as effective between people with disabilities and those without.

Ticket Scalping: How much would you pay to see the Nutcracker?

Ticket Scalping: How much would you pay to see the Nutcracker?

The Pittsburgh Ballet Theater is one of many performing arts organizations that has gone head to head with unscrupulous scalpers. Recently, staff members from the PBT sat down with AMT Lab contributor Katie Grennan to relay a fascinating account about how their tickets have been targeted.

Museum Data and What to Do With It: Carnegie Museums of Pittsburgh

Museum Data and What to Do With It: Carnegie Museums of Pittsburgh

Data collection is an imperative in today’s economy; the lack of data collection results in ineffective and costly operations and marketing efforts. However, data collection is just the first step; what museums do with their data is the key to harnessing the power of Big Data and helping organizations succeed.