marketing

The State of Trust: Consumers and Transparency in the Entertainment Industry

The State of Trust: Consumers and Transparency in the Entertainment Industry

The business of trust is complicated. The topics of trust, authenticity, and transparency have emerged as what consumers expect from businesses today (MultiVu - PR Newswire, 2020). This study looks at the entertainment industry and how these topics are central to the relationship between media and entertainment companies and consumers. Findings reveal simple but pivotal changes businesses can make to succeed.

Part 2: The Movie Ticket Purchase Pathway

Part 2: The Movie Ticket Purchase Pathway

As noted in part one, the key to rebuilding the post-pandemic movie theatre audience will be to understand the key influences on the purchase pathway. As previous research detailed, there are frameworks of influence that movie makers and marketers need to understand, notably marketing communications, sources of neutral information, film characteristics, and ease. This post includes an analysis of survey results and recommendations for attracting ticket buyers based on these frameworks.

A Guide to Understanding Digital Network Interactions

A Guide to Understanding Digital Network Interactions

The transition from physical to digital content is progressing unevenly in the United States, where those with advanced technology capabilities and capital are capturing a disparate share of the economic gains. Companies that are benefiting from these disparate gains in market share are also shaping the market to benefit their industry. The transition to digital content is important to understand as it is rapidly changing companies’ business models. This is particularly true for arts institutions in the post-Covid-19 era.

Google Suite’s Top Features for Maximizing Analytics

Google Suite’s Top Features for Maximizing Analytics

Google Analytics is an indispensable tool for any business to better serve its customers, achieve business goals, and build successful marketing campaigns. Used by itself, analytics is a powerful tool that can help an organization optimize its website and customer pathways. However, integrating additional tools within the Google Suite of tools offers more nuanced and informative means of maximizing data integration and your understanding of your institution’s website connections and conversion. This research report gives a how to for 7 critical Google Suite tools to maximize Google Analytics impact.

Integrating Social Media Data Into CRM Systems: Using Your CRM To Its Full Potential

Integrating Social Media Data Into CRM Systems: Using Your CRM To Its Full Potential

This white paper explores the importance of integrating social media data into an organization’s CRM to improve Customer Knowledge Management (CKM). By increasing the information collected CRMs can be more effective, leading to greater efficiency and productivity. Learn how arts organizations can gather more data to better understand their customers by integrating social media into a CRM system.

The Future of AI and Audience Engagement in the Arts

The Future of AI and Audience Engagement in the Arts

NY Live Arts hosted the Arts + AI Symposium, Saturday May 11, 2019. The Symposium was part of Live Arts, their annual humanities festival of arts and ideas. The 2019 Festival AI: Are You Brave Enough for The Brave New World? pondered a future with artificial intelligence, a technology that promises to revolutionize human existence. The festival headliner was a performance by discrete figures. Other activities included a hacking camp for teens and panel discussion on the Future of Work.

The Art + AI Symposium offered the sold-out crowd a speed dating style share-out from panel participants. As the manager in the group, I provided a perspective on AI focusing on how institutions will begin connecting the art to the audience using emerging technologies. The following article provides a summary of the frameworks and solutions I presented.

Highlights of 2017 and a mini-preview of what is to come

Highlights of 2017 and a mini-preview of what is to come

2017 took AMT Lab researchers into the worlds of robots, smart cities, augmented reality, bias reducing technologies, digital advocacy, and so much more.  The following offers a highlight and a small preview of what's to come in the 2018.

Facebook as an Acquisition Tool and Income Driver

Facebook as an Acquisition Tool and Income Driver

Facebook launches new tools almost every day.  While you may be using or contemplating Facebook Live or another content generator, Facebook also has exceptional tools to use content to raise funds and gain acquisitions for your organization's marketing (and development) funnel.