Artificial Intelligence, Marketing, Social Media
Samantha Sonnet
How Generative AI is Impacting Digital Marketing

Generative AI (GenAI) has become increasingly integrated into marketing and communication careers, and even our daily lives, with the rise of various text-to-image, text-to-video, & text-to-text tools. As digital marketers find new and innovative ways to keep up with the trends, and specifically GenZ in a quick-changing popular culture scene, how are they reacting to the rise of GenAI?

How Generative AI is Impacting Digital Marketing
Blockchain, Sustainability
Hannah Brainard
Blockchain Technology for Climate Action in the ...

Arts and cultural organizations are becoming increasingly aware of their climate impact, and many are taking action to reduce harm. Tracking, reporting, and offsetting emissions may seem like an overwhelming feat for small or mid-sized organizations, but emerging blockchain technology may help make the process more efficient and reliable. 

Blockchain Technology for Climate Action in the Arts
Advocacy, Arts & Technology, Laws & Legal, Social Media
AMT Lab Staff
TikTok — to Ban or Not to Ban

As previously foreshadowed by Samantha in an article written in July of 2023, TikTok: Opportunity and Risk, TikTok has been under a microscope from governments across the globe for quite awhile. The analysis provided in her article is still relevant today given the recent vote to ban TikTok, and the United States House moving forward to force Chinese state-owned TikTok company ByteDance to sell their ownership of the U.S. version of TikTok, or lose access to the United States TikTok market. To fully understand the situation, this article will recap TikTok’s controversial Privacy Policy and the 2023 testimonies, and also discuss the current governmental situation surrounding the ban. 

TikTok — to Ban or Not to Ban
Artificial Intelligence, Arts & Technology, Data, Digital Futures, Management
Brett Ashley Crawford, Ph.D.
Digital Strategy: Not Optional Anymore

Digital strategy has become a buzzword after the explosion of AI in the last 18 months. Yet, it is not about AI. AI has been the tipping point for organizations and professionals to recognize that they must update or create a digital strategy for success. Digitally-forward arts organizations already have a digital component as part of their strategic plan. Read more to understand the need for technology to be a core component of strategic plans and operations.

Digital Strategy: Not Optional Anymore
Social Media, entertainment
Hannah Brainard
March News: Privacy, Security, and Trust Busting

This month, the United States federal government is placing increased scrutiny on big tech regarding privacy, security, and market competition. While the Department of Justice files an antitrust suit against Apple for its hold on the smartphone market, Congress makes a bold statement with legislation potentially banning TikTok in the U.S.. Meanwhile, Reddit’s initial public offering may signal a move for tech companies to go public. In the world of entertainment, innovative tech brings scent to the gaming experience, and artists explore blockchain to compete with music streaming platforms.

March News: Privacy, Security, and Trust Busting

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December News: AI, Art & Pop Culture

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December News: AI, Art & Pop Culture

As 2023 comes to a close, Artificial Intelligence remains front of mind as tech giants continue to develop more powerful language models. The rapid development comes with growing concern for privacy and energy consumption. Meanwhile, arts organizations use technology to stay on top of trends - bringing popular culture into museums or adjusting to changing voice in social media.  And, as the year comes to a close, the Arts Management and Technology Laboratory is taking a break for the next couple of weeks. Check back January 1 for new content, follow us on socials, or rewind to some of your favorite 2023 articles and podcasts.

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TikTok Testimonies

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TikTok Testimonies

The writing in this article is mainly based on opinion as I interpret the coverage of the testimony. The following commentary on the testimonies with links to the testimonies and relevant coverage. There are many, often heated, opinions on this topic and the hearing. Rather than simply explaining the facts of what occurred, for many people already know what occurred and I found it more beneficial to express my opinions on the case.

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2023 Digital Fundraising Trends in the Performing Arts

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2023 Digital Fundraising Trends in the Performing Arts

Organizations’ marketing strategies and missions themselves may need to be reexamined to determine whether or not they align with the next generation of donors. There are a number of practices that organizations can start to embrace in order to expand their mission to a more diverse population while not running the risk of alienating their current support base.

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In the News: December 2022

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In the News: December 2022

2022 was a year of major changes in the world of tech in the arts. To close out the year with the AMT Lab December news recap, we compiled stories based on the top themes of 2022. Some major headlines involved AI ownership ethics, social media controversies, crypto crashes, and the future of NFTs.

How the Arts Can Leverage Pinterest for Digital Engagement

How the Arts Can Leverage Pinterest for Digital Engagement

The social media platform Pinterest has only been around for a decade, but it is already the third-largest social network in the U.S. Although Pinterest is such a popular sharing platform, major art organizations do not appear to be using it to its full potential. Many leading institutions do not even have a public profile, meaning that they are missing out on important digital engagement opportunities. When used strategically, Pinterest can successfully promote an entire institution, a single program, or a department.

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Integrating Social Media Data Into CRM Systems: Using Your CRM To Its Full Potential

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Integrating Social Media Data Into CRM Systems: Using Your CRM To Its Full Potential

This white paper explores the importance of integrating social media data into an organization’s CRM to improve Customer Knowledge Management (CKM). By increasing the information collected CRMs can be more effective, leading to greater efficiency and productivity. Learn how arts organizations can gather more data to better understand their customers by integrating social media into a CRM system.