Public Policy, creative industries
Ian Hawthorne
Frameworks for Understanding Cultural Policy: ...

This article analyzes Ireland’s emerging position as a global cultural policy case study, focusing on the Basic Income for the Arts (BIA) program and its place within the national framework Culture 2025. While Ireland’s consensus-driven political system, strong arts advocacy networks, and history of support for artist income have enabled an ambitious, research-oriented basic income pilot, the article highlights deeper tensions within cultural policymaking. Drawing on Stephen Hadley’s concept of “cultural policy realism,” it argues that Ireland’s policies—despite their novelty—remain rooted in traditional, instrumentalist views of culture as an economic engine and national branding tool. By contrasting democratization of culture with cultural democracy, the piece situates Ireland’s model between innovation and reversion, emphasizing the need for sustained experimentation, critical evaluation, and more genuinely democratic approaches to cultural support.

Frameworks for Understanding Cultural Policy: Lessons from the Irish Model
Gamification, Research, Artificial Intelligence
Staff Researcher
Part II - The Role of AI in Evolving Game ...

This study advances Part II by translating Scopely’s strategy into an execution plan across three tracks - NPC innovation, intelligent monetization, and ethical LiveOps - supported by new evidence from a 1,159-response consumer survey, nine expert interviews (developers, influencers, and experiential professionals), and secondary industry research. Part I established the market context for AI’s disruptive potential and identified three priorities: live operations evolution, commerce optimization, and advanced player analytics. The goal of this phase is to pinpoint the highest-leverage AI applications that deepen gameplay engagement, convert payment resistance through demonstrated value, and safeguard community trust. Accordingly, Part II outlines actionable playbooks (context-aware NPCs and adaptive narratives), platform tactics (purchase-aligned mobile personalization and cross-play integration), and operational models (behavior-based matchmaking and transparency protocols) designed to drive scalable, technology-led growth while preserving the integrity of shared human play.

Part II - The Role of AI in Evolving Game Ecosystems and Player Dynamics
Artificial Intelligence, entertainment, Research
Staff Researcher
Part I - Beyond the Screen: The Role of AI in ...

This study provides a comprehensive analysis for Scopely to enhance its position as a leader in interactive and mobile gaming, focusing on AI integration in live operations, in-game commerce, and player analytics. The research reveals the urgent need for gaming companies to navigate accelerated AI adoption and evolving player expectations for personalized experiences. The goal is to identify the most impactful AI applications over the next three years and strategies that maximize engagement and monetization while maintaining player trust. Significant to this goal is balancing innovation with ethical considerations, including data privacy and transparency, while recognizing AI's potential to enhance storytelling and create immersive experiences. Employing a mixed-methods approach with industry interviews, a survey of over 1,000 U.S. gamers, and secondary research, Part I establishes the foundation for understanding AI's transformative impact - setting the stage for Part II's empirical findings and strategic recommendations.

Part I - Beyond the Screen: The Role of AI in Evolving Game Ecosystems and Player Dynamics
News & Announcements, museums
Hales Wilson
Byte-Sized Culture: The Art of Stealing

A daylight robbery at the Musée du Louvre in mid-October resulted in the theft of eight priceless pieces from the French Crown Jewels housed in the Galerie d’Apollon. The incident now serves as an in-depth analysis for arts leaders globally to confront not only external threats, like highly organized professional thieves, but also the complex, internal risk of compromised staff and the urgent need to re-evaluate their security posture, technological investment, and institutional accountability.

Byte-Sized Culture: The Art of Stealing
entertainment, Extended Reality, Digital Futures
Staff Researcher
The Use of Immersive Technology in Live Music: ...

As immersive technologies redefine the live concert experience, artists and virtual idols alike are transforming how audiences engage with music. From Hatsune Miku’s “holographic” performances powered by projection and LED technologies to VR concerts by creators like BlackGryph0n and Gorillaz, extended reality (XR) is blurring the lines between physical and digital performance. This article explores the evolution of Vocaloid software, the artistry behind digital concerts, and the growing influence of augmented and virtual reality in live music. As AR and VR become more accessible, musicians and fans alike are discovering new ways to connect—reshaping what it means to perform, attend, and experience music in the digital age.

The Use of Immersive Technology in Live Music: Vocaloid, Digital Concerts and XR Implementation

audience engagement

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Remixing the Music Industry: Strategies for 21st Century Record Labels, PART II

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Remixing the Music Industry: Strategies for 21st Century Record Labels, PART II

This study provides a comprehensive strategy for Shaboom Records to enhance its status as an independent music label in a highly competitive market, focusing on three key areas: revenue growth, digital service provider (DSP) strategies, and fan engagement. The supportive research reveals the need for companies to effectively navigate changes in the music industry, such as globalization and the rise of streaming. The goal of this research is to identify the most effective revenue streams for U.S. independent labels expanding into emerging global markets and the digital engagement strategies that yield the highest conversion rates and retention metrics for Gen Z and Gen Alpha listeners. Significant to this goal is the recognition that DSP optimization is largely based on securing relationships with playlist curators. Furthermore, social media has democratized the music industry, giving artists control over their narrative and the ability to connect with fans. 

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Remixing the Music Industry: Strategies for 21st Century Record Labels, PART I

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Remixing the Music Industry: Strategies for 21st Century Record Labels, PART I

This study provides a comprehensive strategy for Shaboom Records to enhance its status as an independent music label in a highly competitive market, focusing on three key areas: revenue growth, digital service provider (DSP) strategies, and fan engagement. The supportive research reveals the need for companies to effectively navigate changes in the music industry, such as globalization and the rise of streaming. The goal of this research is to identify the most effective revenue streams for U.S. independent labels expanding into emerging global markets and the digital engagement strategies that yield the highest conversion rates and retention metrics for Gen Z and Gen Alpha listeners. Significant to this goal is the recognition that DSP optimization is largely based on securing relationships with playlist curators. Furthermore, social media has democratized the music industry, giving artists control over their narrative and the ability to connect with fans. 

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From Access to Ownership: NFT-Driven Transformation of Ticketing in the Arts

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From Access to Ownership: NFT-Driven Transformation of Ticketing in the Arts

Traditional ticketing systems, plagued by monopolies, scalping, and fraud, hinder audience participation in the arts. NFT ticketing may offer a solution, enhancing transparency, security, and fairness by eliminating intermediaries, preventing fraud, and enabling artists to control resale terms. Read how two companies, Yellowheart and Open Ticketing Ecosystem, have effectively started to integrate the technology into ticketing systems. 

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Exploring Integration of XR in Museums to Enhance Visitor Experience

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Exploring Integration of XR in Museums to Enhance Visitor Experience

Many museums have gravitated towards utilizing XR (VR, AR, or other extended reality modes) in numerous ways to enhance visitor experience. While there are successful ways to support visitor experience, it is possible that XR can have negative impacts. This article explores case studies of two museums who have integrated XR into their exhibitions: the Cleveland Museum of Art and Illinois Holocaust Museum, discusses the positive and negative facets of these technologies on visitor experience, and analyzes implications for the arts field.

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To Stream or Not To Stream: Is that the right question anymore?

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To Stream or Not To Stream: Is that the right question anymore?

The current status of digital programming and investment varies widely across the arts and cultural sector. Some organizations have abandoned the streaming technology they experimented with, while others continue to incorporate digital programs and performances into their offerings.  The following research reveals U.S. streaming trends and audience behaviors.

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Linguistic Diversity in Opera via Technology: A Case Study of Opera Australia

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Linguistic Diversity in Opera via Technology: A Case Study of Opera Australia

Opera Australia attempts to make opera “for all” while maintaining the linguistic diversity of presenting opera in their original languages. To enhance the connection of audiences to the work, Opera Australia uses digitization and other technologies to create a holistic storytelling mechanism. This case demonstrates that (1) language and linguistic identity can advance and strengthen artistic storytelling and (2) audiences want to see linguistically diverse and accessible stories. 

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Public Art in Smart Cities: Community Connections

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Public Art in Smart Cities: Community Connections

In the context of a smart city, the goal is not simply to install digital interfaces in traditional infrastructure or streamline city operations, but rather to use technology and data in a purposeful manner to facilitate informed decision-making and enhance the overall quality of life. Public art has the potential to connect people to their city and to each other; as well as connect them to the experience of the art itself.

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Digital Stewardship is the Future for Contemporary Art Museums

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Digital Stewardship is the Future for Contemporary Art Museums

While contemporary art museums often focus on re-creating the physical experience of the museum online, there is a wealth of unexplored opportunities for creative digital engagement with art that is largely unexamined.

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2022 UX Design in Museums: How Are “Innovative” Exhibits Driving Attendance?

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2022 UX Design in Museums: How Are “Innovative” Exhibits Driving Attendance?

User Experience Designers in today’s world must discover new ways to evolve their work alongside the external challenges that they encounter. Since the Covid pandemic began, many museums have adapted their exhibits to be accessible online, allowing for continued traffic and artist exposure— from the living room couch rather than in person. How have levels of digital readiness compared to user experiences?

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POAPs: Audience Engagement and Memorabilia in the Web3 Era

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POAPs: Audience Engagement and Memorabilia in the Web3 Era

The average theater-goer walks into a performance with their ticket stub freshly procured from the box office. An usher hands them a playbill as they find their seat. Both items are unique to the time and place of the event, and available only to those physically in attendance at the performance. These forms of memorabilia offer audiences collectible, tangible tokens to commemorate an arts experience. However, today it is common practice to take a picture of the stage from one’s seat with playbill in hand to post on social media and store in the cloud, transforming a physical token of memorabilia into a digital one.

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Integrating NFC Technology in Arts Institutions

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Integrating NFC Technology in Arts Institutions

Underneath the Disney magic at its resorts is Near-field communication (NFC) technology, which has been transforming live event experiences for years. Disney Parks is at the forefront of the change, having utilized the all-in-one-device MagicBand since 2013, which renders the park into dynamic computer, streaming real-time data about where guests are and what they are buying. This “invisible” wearable technology has created a seamless guest experience where people are happier by stripping their options away. How can this technology be leveraged and integrated into arts institutions and yield the same immersive, seamless experience? This article explores NFC technology and how arts organizations can utilize it to enhance their overall service and audience engagement.

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How Video Games Can Serve as an Engagement Experience

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How Video Games Can Serve as an Engagement Experience

The expansion of technology has enabled a wide array artistic growth in innumerable forms - often taking a life or genre of its own. One artistic form that has dominated the market since technology has become common in society is video games. The materials below serve as introductory infographics for arts organizations, detailing core considerations and a streamlined video game planning process. Additionally, it lists common employees needed to conduct video game production, common engines and coding languages used and their learning difficulty levels, so that arts organizations can jumpstart their gaming creations of their already-mastered craft.

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Positive Implications of Deepfake Technology in the Arts and Culture

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Positive Implications of Deepfake Technology in the Arts and Culture

Deepfakes, one of the hottest topics to burst onto the technology scene in the last five years, have received a lot of negative publicity because of the risks they can present in the hands of bad actors. However, when used in good faith, they have many positive and exciting uses within the arts and culture sector. This report will briefly explain what deepfakes are and how they work, as well as some of their weaknesses and negative implications. Additionally, three case studies will examine the positive ways in which deepfakes can be used in artistic and cultural institutions.

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Using Augmented Reality in Classical Music

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Using Augmented Reality in Classical Music

How can the visual technology of augmented reality be used to enhance audience engagement with classical music and in the music industry as a whole? In the arts realm, AR has been used in both the classical music and popular music realms to cultivate audience engagement with visual components to the listening experience. This article provides an overview of AR as a technology and its usage in the music industry.

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Implementing Gamification for Museum Engagement

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Implementing Gamification for Museum Engagement

The pandemic changed the art ecosystem, including the use of gamification in museums. With gamification, the museum experience expands beyond the memory of looking at art or artifacts to the feelings of enjoyment that a game or activity evokes. This articles looks at examples of gamification in museums from around the world, including both low-tech and completely online experiences.