In a post-pandemic world, patrons will be less likely to interact with touch-based exhibits in museums. This research conducted by Xiaocheng Ma looks at types of touchless alternatives and suggestions for implementation.
Mobile AR Avatar Chatbots: Exploring the Evolving AI and AR Combination
Cultural organizations consistently question how to connect the public to information in meaningful ways. As an emerging technology, mobile AR avatar chatbots combine AI and AR capabilities to create interactive and engaging tools for visitors. Examples of mobile AR avatar chatbots in cultural organizations can provide guidance for applying these evolving technologies.
Opportunity or Challenge? Artificial Intelligence for Museum Audience Engagement
To improve museum operations, museum management is increasingly taking advantage of artificial intelligence (AI) technology to understand their collection data, their visitors, and their exhibitions. Audience engagement is one of the most significant factors that museums need to consider in their operations: it is an implicit element that connects people to collections and should be achieved based on a deep understanding of visitors, collections, and exhibitions. Within the past few years, AI technologies have shown their potential to bring previously inaccessible insights to museums based in three main areas: machine learning, chatbots, and neural networks.
