Many museums have gravitated towards utilizing XR (VR, AR, or other extended reality modes) in numerous ways to enhance visitor experience. While there are successful ways to support visitor experience, it is possible that XR can have negative impacts. This article explores case studies of two museums who have integrated XR into their exhibitions: the Cleveland Museum of Art and Illinois Holocaust Museum, discusses the positive and negative facets of these technologies on visitor experience, and analyzes implications for the arts field.
Museum Computer Network 2023 Conference Takeaways
Staff Researcher, Venetia Liao, attended the 2023 Museum Computer Network Conference (MCN), and wrote about her four key takeaways: (1) Audience Engagement & Visitor Experience In Apps, Websites, Research, and Design, (2) AI, VR/XR/AR Usage & Concerns, (3) Data & Database Management For Collections Management & Marketing Strategy, and (4) Cybersecurity.