Accessibility, Artificial Intelligence, museums
Staff Researcher
Envisioning the Future of Museum Accessibility ...

With AI’s ability to automatically produce content and process complicated datasets with high accuracy, museums worldwide are exploring ways in which this innovative technology can help them better achieve their missions and advance accessibility efforts. Through case studies, learn about three applications of this technology: content digitalization, language accessibility, and visual description.

Envisioning the Future of Museum Accessibility Through Artificial Intelligence
Artificial Intelligence, Public Policy, News & Announcements
Ian Hawthorne
October News: New Policies and Possibilities ...

October was filled with new debates on AI policies, a halt to one of the most significant AI safety bills in the United States, and a host of new AI developments in video, music, and even podcasts.

October News: New Policies and Possibilities for AI
Data, Fundraising, Marketing
Ian Hawthorne
Data Cultures Part I: The Many Markets of Arts ...

Arts and cultural nonprofits often operate in multiple markets for earned and contributed revenue. With increasing attention on data-driven decision making, effective market orientation often depends on effective data use. This fundamental collection, transmission, use, and interpretation of data within an organization collectively contributes to what can be considered an organization’s data culture.

Data Cultures Part I: The Many Markets of Arts Organizations
Advocacy, Community Building, Public Policy
Ian Hawthorne
Democracy on Display: The Dynamic Role of Art ...

Museums have increasingly begun to volunteer their spaces as polling places, acting as a democratic vehicle for their communities and adding to the greater fabric of America’s election infrastructure. In doing so, they can support local democratic processes and prove to their communities that they are not unbreachable temples for the elite, but open platforms for the people.

Democracy on Display: The Dynamic Role of Art Museums in Elections
Artificial Intelligence, entertainment, Film
Staff Researcher
Part I: A New Era of AI in the Entertainment ...

As exemplified by the Hollywood strikes of 2023, we find ourselves in a new era of Artificial  Intelligence in film and television. While studios are looking to cut costs, performers seek job security, and consumers seek quality content. Through research conducted in collaboration with facial motion capture technology provider Faceware Technologies Inc., Master of Entertainment Industry Management students at Carnegie Mellon sought to gain insight on how AI-generated content will transform existing industries, including how this technology could affect employment in the entertainment industry, content development,  budgets, contracts, legislation, and privacy rights.

Part I: A New Era of AI in the Entertainment Industry

google analytics

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Google Suite’s Top Features for Maximizing Analytics

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Google Suite’s Top Features for Maximizing Analytics

Google Analytics is an indispensable tool for any business to better serve its customers, achieve business goals, and build successful marketing campaigns. Used by itself, analytics is a powerful tool that can help an organization optimize its website and customer pathways. However, integrating additional tools within the Google Suite of tools offers more nuanced and informative means of maximizing data integration and your understanding of your institution’s website connections and conversion. This research report gives a how to for 7 critical Google Suite tools to maximize Google Analytics impact.

How Can Google Analytics Solve Operational Challenges?

How Can Google Analytics Solve Operational Challenges?

Though often used to analyze traffic and commerce, Google Analytics is a powerful tool whose applications are near-limitless. In this new handbook, AMT Lab contributor Kathleen Grennan illustrates a number of ways in which arts managers of all types can use Google Analytics to make data-driven decisions in operational settings. From obtaining new audiences to bolstering fundraising efforts, this is a good introduction to this flexible tool. Click here to find the full report.

How Can Google Analytics Help Your Arts Organization Increase Your Audience?

How Can Google Analytics Help Your Arts Organization Increase Your Audience?

Many arts organizations are constantly struggling to both bring in new patrons as well as maintain engagement among their existing base. Unfortunately, research shows that this hurdle is not going to disappear anytime soon due to a number of factors, as arts attendance has been on a steady decline in recent decades. Fortunately, Google Analytics gives arts managers the power to answer questions about their current audience demographics based on website traffic in order to both understand demographic trends and how best to target new audiences.

Why Your Arts Organization Should Use Google Analytics

Why Your Arts Organization Should Use Google Analytics

Arts organizations today face a host of challenges, ranging from traditional issues like budgetary constraints and limited staff to more recent concerns, such as shifting patron demographics and increased market disruption caused by the social media frenzy. How can Google Analytics solve these problems, and more? Read Kathleen Grennan's guide here.

From Strategy to Analysis: A Guide to Navigating Google Analytics

From Strategy to Analysis: A Guide to Navigating Google Analytics

Whether working in digital or traditional channels, quantifying impact and engagement is a challenge. Often, it is difficult to find the causal link between marketing efforts and programmatic success. It can also be confusing to figure out how to effectively use Google Analytics, which, when mastered, can be used as a tool to identify successful communication strategies and observe user behavior.

Our latest publication, From Strategy to Analysis: A Guide to Navigating Google Analytics, gives arts managers a potential solution.  Drawing parallels to the scientific method, this paper gives a complete step-by-step process using a theoretical case study organization to illustrate how an arts manager can use Google Analytics to achieve their organizational goals.

#TBT: Gaga for Google

#TBT: Gaga for Google

Today the news is buzzing with Google as they launch their Sidewalk Labs initiative in an effort to improve urban life.  But here at AMT Lab, we have spent years dedicating posts to the many ways that Google products and services can improve arts management practices.  This installment of Throwback Thursday will share several of them, drawing on posts that span as far back as 2008.

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A Case for Using Google Analytics’ Dashboards

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A Case for Using Google Analytics’ Dashboards

Google Analytics dashboards help users efficiently review important metrics and dimensions, like traffic sources or social media shares, quickly generate reporting tools, and create data-friendly cultures through easy sharing and visually storytelling. Learn about how dashboards can not only help managers process website information, but also how they can effectively communicate that information to a broader audience. 

Research Update: Using Google Analytics to Derive Insights from Data

Research Update: Using Google Analytics to Derive Insights from Data

In November 2012, NTEN and Idealware released the results of a survey studying nonprofit’s data use. Surprisingly, “outreach” data, or data relating to marketing, fundraising, and general communication activities, was commonly collected but infrequently used to inform future decisions. For instance, NTEN and Idealware discovered that 71% of those surveyed tracked the number of people on their mailing lists, yet only 23% used that data to inform spending and budgeting decisions.

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Upcoming Webinar - Google Analytics - Boot Camp for Beginners

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google-analyticsGoogle Analytics - Boot Camp for BeginnersTuesday, March 8, 2011 2:00pm - 3:30pm Eastern Register today for $25 Presenter: David Dombrosky

Google Analytics is by far the most widely used website analytics software, and it's free.  Yet many artists and arts managers pay little attention to what the analytics data is telling them about their websites.  Very few of us actually use the data to inform decisions about the design of our sites and the content that we post on our sites.

In this 90-minute webinar, we will:

  • Explore the various types of data captured by the Google Analytics service
  • Review methods for charting traffic to your site driven by your social media accounts
  • Discuss what the numbers actually mean and their implications for your site and your visitors
  • Articulate strategies for utilizing Google Analytics to make decisions regarding website design and content

David Dombrosky is the Executive Director of the Center for Arts Management and Technology (CAMT), an applied research center at Carnegie Mellon University investigating ways in which arts organizations can use online technology to more effectively meet their goals. He frequently presents technology and social media workshops for arts conferences – most recently for The Association of American Cultures, Performing Arts Exchange, Chorus America, Opera America, College Art Association, and Grantmakers in the Arts.