Strategic planning

Digital Storytelling: 5 Tools That Make Data Worth Looking At

Digital Storytelling: 5 Tools That Make Data Worth Looking At

Arts organizations want to take data from the basic displays that everyone has in their annual reports to something that tells a story, motivates constituents to act, and makes people pay attention. Here are 5 tools to that can help take an organization's reporting to the next level. 

Take Our Quiz: The Best Project Management Tool For You and Your Team

Take Our Quiz: The Best Project Management Tool For You and Your Team

Project Management Software is the solution organizations, large and small in all industries, are turning to for organizing resources, people, deliverables, workflow, and projects. In 5 minutes, you just might have a new software-solution for your team. At the very least, you will have a better idea of what you are looking for.

From Strategy to Analysis: A Guide to Navigating Google Analytics

From Strategy to Analysis: A Guide to Navigating Google Analytics

Whether working in digital or traditional channels, quantifying impact and engagement is a challenge. Often, it is difficult to find the causal link between marketing efforts and programmatic success. It can also be confusing to figure out how to effectively use Google Analytics, which, when mastered, can be used as a tool to identify successful communication strategies and observe user behavior.

Our latest publication, From Strategy to Analysis: A Guide to Navigating Google Analytics, gives arts managers a potential solution.  Drawing parallels to the scientific method, this paper gives a complete step-by-step process using a theoretical case study organization to illustrate how an arts manager can use Google Analytics to achieve their organizational goals.

#TBT: A Toolkit For Workflow Management

#TBT: A Toolkit For Workflow Management

In most cases, an organization’s efficacy is only as strong as its internal cohesiveness.  But how do we create this environment?  There are many technological tools available that are designed to ease organizational communication and workflow management, and through the years AMT Lab has written product reviews and articles featuring several of them.  This week’s TBT is a toolkit for managers thinking about implementing new communication or workflow processes, or even reviewing their existing processes to see whether they have the best tools for their projects.

#TBT: An Organizational Guide for Adjusting to New Technology

#TBT: An Organizational Guide for Adjusting to New Technology

While many idealize the implementation of technology into organizational practices, those who have attempted to do so know firsthand that there are many challenges involved--many of which have less to do with the technology itself, and more to do with the human process of adjusting to it.  Over the years, several AMT Lab articles have covered different aspects of this adjustment, and today’s throwback gathers them together to create a handy organizational guide to adjusting to technology.

#TBT: The Arts Manager's Toolkit for Data Management

#TBT: The Arts Manager's Toolkit for Data Management

Here at AMT Lab, we have been sorting through plenty of data as we prepare for tomorrow’s release of the full report from our 2015 National Ticketing Survey (stay tuned!). Today’s throwback is a collection of AMT Lab Articles that discuss tools, stories and best practices for the management and usage of quantitative data in an arts organization.  Most of these are a more recent throwback, but even those articles from 2012 still provide invaluable resources for organizational leaders.

Present vs. Future Return on CRM Selection: Lessons from the Pallas Theatre Collective

Present vs. Future Return on CRM Selection: Lessons from the Pallas Theatre Collective

When adopting a CRM system, especially as a young organization, it is often better to enter the process with a view that focuses less on the expectation of immediate business returns and more on making an investment in the future. Indeed, even the implementation of a user-friendly system like Artful.ly or PatronManager will likely involve significant staff-hours to clean data, transfer files, and train users. During a recent series of interviews conducted with nano-nonprofit administrators either on the verge or in the midst of CRM implementation, ensuring that this huge productivity drain is a one-time occurrence and not a recurring nightmare emerged as a common concern.

Research Update: From Simulcast Audience To Live Audience

Research Update: From Simulcast Audience To Live Audience

San Francisco Opera's (SFO) general director David Gockley came to the company in 2006, bringing with him the legacy of free "plazacasts" that he had done at the Houston Grand Opera, his former home. During his first year at the San Francisco Opera, 8,000 people turned up at Civic Center Plaza near the Opera’s home at War Memorial Opera House to watch a simulcast of Puccini's Madama Butterfly. However, Gockley was concerned that there was no method of tracking the conversion of simulcast attendees to ticket buyers, so at the suggestion of a staff member, the simulcasts were moved to the AT&T ballpark.