Ticketing has come a long way: from tearing along a perforated line to using RFID technology to wirelessly communicate with an app on a phone to let you into a Broadway musical. While changes to the industry were happening slowly, primarily switching to a paperless and even contactless system, the Covid-19 pandemic accelerated the need for change. What place with these changes have in the return to in-person performances?
Livestreaming for Regional Theatre: History and Perspectives: Part 1
This is a two-part series exploring how the benefits of incorporating livestreaming technology into theatres. Part 1 of the report documents a history of livestreaming theatre (involving a timeline and the lifespan of the industry’s biggest players) and a brief analysis of what it means to perform “Live!” and its programming potential.
White Paper Wednesday: 2015 Ticketing Software Satisfaction
How Organizations Are (Nut)cracking Down on Ticket Scalping
AMT Lab contributor Katie Grennan discusses prevention and damage control strategies with both The Pittsburgh Ballet Theatre (PBT) and Ballet Austin based on their recent scalping experiences in order to find out how arts organizations can prevent damage to their reputation and to their organization caused by ticket scalpers.
Ticket Scalping: How much would you pay to see the Nutcracker?
Ticket Scalping Today: Assessing the Challenge
Reselling tickets at prices above face value on the secondary market, otherwise known as ticket scalping, is a common practice in the United States. But how has the internet and advancing technology empowered scalpers at the expense of arts organizations? AMT Lab Contributor Katie Grennan investigates.
Rural vs Urban: Different Arts Technology Needs
Here at AMT Lab we are a little over-fascinated with data. To that end we thought we should start sharing fun observations we are making about data created by our researchers and those across the country. Our premiere Second Sunday Survey (S3) post will share the connections between NEA surveys and the recent AMT Lab Ticketing Software Survey.
2015 Ticketing Survey Reveals Mobile, Web Swing
National Ticketing Survey: Sneak Preview!
National Ticketing Survey Participation Period Extended!
Already your responses are providing valuable insight. AMT Lab has extended the 2015 National Ticketing Software Satisfaction Survey period through March 7, 2015. Collecting information on the attitudes and behaviors of arts organizations currently using ticketing software, the 2015 National Ticketing Survey will help illustrate the met and unmet ticketing needs of art organizations, and capture how ticketing software uses and needs vary by an organization's discipline, budget, staff size, and geographic location. Clear here for the full announcement.