entertainment, Research, Strategy, Gamification
Staff Researcher
How Games as a Service (GaaS) and Transmedia ...

In Part II, this part of the study moves from industry context to empirical analysis, translating strategic questions into evidence-based insights drawn from primary research. While Part I established the historical and market foundations of Games as a Service (GaaS) and transmedia adaptation and framed the challenges of player retention, monetization, and franchise longevity, Part II examines how these dynamics operate in practice. Using findings from a 1,159-response U.S. consumer survey, nine industry interviews with developers, influencers, and experiential professionals, as well as supporting secondary research, this section analyzes player behavior perceptions and expectations. Part II identifies the mechanisms that drive sustained engagement and trust in live service ecosystems, evaluates the effectiveness of current GaaS and transmedia strategies, and surfaces actionable insights that inform the strategic recommendations presented in the final chapter.

How Games as a Service (GaaS) and Transmedia Strategies Sustain Video Game Franchises, Part II
entertainment, Research, Strategy, Gamification
Staff Researcher
How Games as a Service (GaaS) and Transmedia ...

This study provides a foundational analysis of how live-service game models and transmedia strategies are reshaping the contemporary video game industry, with a particular focus on Games as a Service (GaaS), player engagement, and franchise longevity. As gaming continues to outpace film and television as the world’s most lucrative entertainment sector, publishers face growing pressure to sustain player communities, balance monetization with satisfaction, and extend intellectual property beyond the game itself. Part 1 examines the historical evolution of GaaS and game adaptations, situating SEGA’s legacy within today’s competitive landscape. Drawing on existing literature, industry reports, and market context, this section frames the central research questions and methodological approach that guide the study. By establishing the strategic challenges and opportunities facing live-service games and transmedia franchises, Part 1 lays the conceptual groundwork for the data-driven analysis and recommendations presented in Part 2.

How Games as a Service (GaaS) and Transmedia Strategies Sustain Video Game Franchises, Part I
Audience Engagement, Community Building, Policies
Hales Wilson
Murals: A Right to Protest and Preserve

This article explores the evolution of murals from ancient cave paintings to modern digital advocacy, highlighting their role as a vital tool for social resistance and cultural preservation. Through this lens, the public wall is revealed as a primary battleground for community identity and the right to protest in the 21st century.

Murals: A Right to Protest and Preserve
Laws & Legal, Artificial Intelligence, Public Policy, Extended Reality
Staff Researcher
Building Digital Guardrails: Toward a ...

As immersive technologies merge with AI-driven platforms, the boundaries between physical and digital life are rapidly dissolving - bringing new ethical, legal, and safety challenges into focus. This article examines the history of virtual harm in online and XR environments, from early text-based worlds to contemporary VR gaming and performance spaces, and argues for a privacy-first framework as the foundation for immersive safety. By analyzing legal gaps, platform accountability, and global policy efforts, it proposes digital “guardrails” that prioritize user dignity, data protection, and well-being as core design principles rather than afterthoughts.

Building Digital Guardrails: Toward a Privacy-First Framework for Immersive Safety
Blockchain, Digital Futures, Emerging Technology
Staff Researcher
Blockchains or Pawprints? Furries as a ...

This article explores the intersection of digital art, NFTs, and community governance through the lens of the furry fandom, a decentralized community of artists and enthusiasts. With the rise of NFTs, the ability to authenticate digital art and protect creators' work has become a critical concern. The study examines the resistance within the furry community to adopt NFTs, highlighting their reliance on community-based trust and governance over "trustless" blockchain systems. While some see potential in NFTs to safeguard intellectual property, many furries are skeptical, valuing social trust and ethics over commercialization. By studying the furry subculture's approach to art ownership and the challenges they face, the article poses larger questions about the future of NFTs and blockchain technology in creative spaces.

Blockchains or Pawprints? Furries as a case-study for understanding digital art provenance through NFTs and community governance

What’s Happening in Congress? Stay Informed with Countable!

What’s Happening in Congress? Stay Informed with Countable!

With the recent proposal to cut funding for arts and culture, stay informed with what is going on in Congress! Countable is the one-stop online resource with all of an advocate’s needs to stay informed and take action.

Creative Crowdsourcing: How the Smithsonian Turned Data Entry into Engagement

Creative Crowdsourcing: How the Smithsonian Turned Data Entry into Engagement

Museum collections, specifically archives, in arts and research institutions are frequently viewed negatively partially because their upkeep is expensive and complicated, taking over precious work-hours for an already overworked staff. The Smithsonian Institution's ongoing operation of a Digital Transcription Center demonstrates that this upkeep can be accomplished in a cost-saving and engaging way.

How Do You Solve a Problem Like Millennials? Try Professional Development

How Do You Solve a Problem Like Millennials? Try Professional Development

Non-profits face many challenges, one of which is intergenerational conflict in the workplace. While a solution will take multiple strategies, professional development is an often cited issue with a simple solution: online learning. 

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Why Net Neutrality Matters for Arts Institutions

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Why Net Neutrality Matters for Arts Institutions

Net neutrality died by the hand of the FCC in November 2017.  The policy, to be implemented summer 2018, will be detrimental to the work and impact of arts institutions and artists.  The following article provides an overview of what changed, why net neutrality is important to the arts, and what you can do to help reverse the policy, or, as AT&T's CEO has called for, ask for Congress to create a consumer Internet Bill of Rights. 

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Highlights of 2017 and a mini-preview of what is to come

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Highlights of 2017 and a mini-preview of what is to come

2017 took AMT Lab researchers into the worlds of robots, smart cities, augmented reality, bias reducing technologies, digital advocacy, and so much more.  The following offers a highlight and a small preview of what's to come in the 2018.