Creators Project in San Francisco

Last weekend the Creator's Project garnered significant attention from national media.  From the mission statement on the website "The Creators Project is a global celebration of art and technology." and "The Creators Project is a new kind of arts and culture channel for a new kind of world."   As an intersection between art and tech it seems appropriate that the blog weigh in and take a look at what they did, how they did it, and the implications.  The Creator's Project has major sponsorship from Intel Corp and VICE with significant online free content focusing on mostly short form interview of Creator associated artists.  This Project offers similar promise to other ventures to offering culture and arts online to ideas such as On The Boards TV and Jacob's Pillow Virtual Pillow but is already operating on a much larger scale than either of these.

The Creators Project offers arts and culture online at a scale that is extraordinary for such a young institution.  The levels of participation on information sharing that is happening through their website looks unparalleled and should be looked towards as a model for successful integration of technology and the arts.   The Creators Project was started in May of 2010 by VICE and seems to have two major interfaces with the public.  There is a exhibit/show that has toured around the world each year and an expanding web presence that now counts video downloads in the millions.  The content is broken out into six different categories:  Music, Film, Art, Design, Gaming, and Fashion and has engaged with artists from all of these areas to provide content online and for the annual festival.  They will be rolling out content collected from the event last weekend (March 17-19, 2012) in the coming weeks.

Current content on the website is a mind blowing array of new directions taken by artists in each of the fields.  One of the standout artists at the event last weekend was a new work from visual multidisciplinary artist Chris Milk.  The installation called the Treachery of Sanctuary incorporated user interaction with digital transformation to look at elements of flight.  Visuals of this can be found here.

Anther fascinating example that was found on the Creator's Project website was the Electronic Shadow from France.  Electronic Shadow uses imaging technology and software to generate interactive 3D maps of people places and objects.  These images then can be used and manipulated in artistic fashions.  The implication for this technology would, for instance, be a game changing one for other art forms such as dance.

Exchange of ideas such as Creator's Project bring together the bleeding edge of Technology and the Arts and as such should be a point of engagement for institutions that are looking to modernize and include new audiences (and younger audiences).  The artists involved have obviously successfully engaged these audiences already and by following the lead of these success stories arts leaders at more conventional organizations can find hope in a new direction in reshaping structure and content to address the demands of a more complex world.

The Rise of Online Philanthropic Contests

Over the past couple of years or so there has been a steady rise in the phenomena of competitive voting contests for not for profit organizations to receive grants for projects or operations.  These contests are run by large corporations as well as not for profit groups.  Examples of corporate contests take different shapes such as Pepsi's with the Pepsi Refresh Project which gives grants ranging from $5k to $50k based on competitive community voting toChase Community Giving which touts donations over $600 million dollars through Facebook contests.  The National Trust for Historic Preservation has similarly put contests into place by granting to various historic restoration projects based on the number of votes they receive online.

Whether these contests sit well with critic's ethical concerns or not, the volume of web traffic generated for the recipients, the donor organizations, and the organizations who compete but do not win is remarkable.  According to Pepsi, the most recent contest in the fall of 2011 garnered more than half a million distinct registrations with over 3.5 million votes counted on the Pepsi site alone.  If you aggregate this number with all of the site visits, social network hits, and emails then you have a truly noteworthy phenomena.

Why are people so invigorated by these contests?  There are less time intensive ways to earn money in aggregate.  One can point to the idea that the contest is a game and the competition itself is what people are engaging in more than the philanthropic cause.  It could also be argued that the community effort of building a team to go online and vote for the cause for multiple days has an intrinsic value as well and that by the simple act of building this team you are building and drawing constituents deeper into the arts community.

As these online contest continue even more organizations are starting to do them. The Humane Society recently used a online photo contest to raise hundreds of thousands of dollars, the Case Foundation has been running a voter based contest for years, and American Express has also run contests in the past.

The following are some tips that have been gleaned from articles and criticism of various contests mentioned previously:

1)  Make sure that the contest aligns with your mission.  By diverting resources for a potential pie in the sky pot of money you can detract from your organization's true work.

2)  Ask what your organization can gain from competing for these pots of money?  Set forward goals of community building and identify volunteers to assist with these aims.

3)  If you are going to market this to your patrons identify your budget for staff time and delegate a reasonably proportional amount of money to pursue getting the word out.

4)  Don't start mid-steam.  Almost all winners of these contests have strong starts and once you are behind in the voting it is hard to keep up.  If you see a contest in progress that you would have liked to take part in simply put it on your calendar for an effort next year as your opportunity may all ready have passed.

Performing Arts Legacies Online

Recently the Merce Cunningham Dance Company shut down following the death of Merce Cunningham.  The action taken by the founder are somewhat unique in the world of the arts and there have been observations of what this means.  Meanwhile the content of the Merce Cunningham Company, at least in part can still be found online through various video projects and the archive left by the company through the Living Legacy Plan and maintained by the Merce Cunningham Trust.  The continued availability of this content is carrying on the legacy in the true spirit of its founder who frequently wrote of the transitory nature of his performance and was a student of Buddhist philosophy.

Further performances have resided online for years through projects like On The Boards TV which is currently celebrating its two year anniversary with a sale of online content.  The content can be accessed through one time rental, purchase, and through subscription and is high quality, having been shot on 4-5 hi-definition cameras.  Through content providers like On The Boards TV  and do it yourself online venues such as YouTube and Vimeo the amount of online performing arts content has grown significantly.  Artists are gradually recognizing that real content online is critical for accessing new audiences and maximizing market penetration.

Innovation in the field of dance and theater can go deeper than this.   Critics have noticed a trend at fringe festivals of micro-performances and intimate theater.    While artists seem to be taking advantage of physical spaces for the time being, the possibilities for using digital spaces are increasing everyday.  The idea of doing live performances online has certainly received attention.  The growth of services such as Skype make interfacing virtually and therefore using these same services as a performance venue more likely every year.

Building online community: sketchcrawl.com

Seven years ago Enrico Casarosa, an artist working for Pixar went on a pubcrawl. He writes that the spirit of community inspired him to create a community for visual artists that he called Sketchcrawl. The first Sketchcrawl happened in 2004 in over 20 locations in six countires. Since then, there have been 33 Sketchcrawls and the event has grown to almost a hundred locations in over 20 counties and now has a website sketchcrawl.com.  The community now has over 3000 members and is still growing.  At first, only Enrico was moderating, but Sketchcrawl has since grown to have numerous other worldwide administrators organizing participation and the community has strong leadership in both Asia and Europe as well as in North America.

A Sketchcrawl is a day predetermined thoughout the world, where artists young and old, professional and amateur pledge to sketch for anywhere from 20 minutes to 8 hours.  The results of the event day are posted online for the whole worldwide community to see.  There are  some true gems in these online galleries. Participants speak of both the reward and difficulty of committing to draw for an entire day.  They recount the lucidity that comes from a full day of observation and moving from subject to subject.  They also comment on the difficulty of focusing their attention for so long. Side by side, these artists are creating a community through a shared experience and their love of art. Alongside their peers the collection of images lead us through a sense of movement throughout the day and objects and people that once were ignored as mundane become visible and interesting.

This community, built through a mutual love of the arts, is a strong sign of the growth of the arts online and should give the arts community at large hope for the future in the face of declines elsewhere.  The next Sketchcrawl is on January 21, 2012.  It is easy to sign up and there are also multiple social network sites for the community at large and for individual city groups.

What Makes Me, innovation from Down Under.

There’s a project going on in Australia that is the largest online digital storytelling project in the country. The project invites people to tell stories about what has made the arts special to them and how they’ve been touched by the arts. They tell their stories through audio, video and writing. The cool thing about it is, anyone in Australia can do it.  As of today, it has several thousand entries. The project was launched in July of 2010 and the results are aggregated into a into a giant, growing testimonial page with search-able contents by genre.

This website is called “What Makes Me”. There are three different sections: What Makes Me, What Makes You, What Makes Us. Each person claims a cube, a cleverly designed multimedia enabled object online and they decorate it with their images, video, and audio files.  Each one is very different. The first twelve entries talk about why each individual loves a certain art form or forms - whether it be dance, circus arts, graffiti or something else.  All of them are touching and told from the heart.  There’s a retired nurse that found out her next door neighbor was a circus performer and has since fallen in love with the circus. There’s a professional rugby driver who drives around looking at the graffiti all over the city. There’s a professional cook who while catering a party, discovered dance for the first time and has since developed a personal relationship with the choreographer.

The common thread that runs between most of these testimonials is the personal connection built with a specific artist or the arts in their neighborhood. It’s about relationships, rather than facilities, and community as the key to these relationships.

The idea around this project was to counteract the perception that the arts in Australia are “associated with images of snobbery and inaccessibility”.   The project is run by a company called Wanted Digital and initiated by the Australia Council for the Arts.  The participants of What Makes Me are cooperating to build something together- it’s a game.  A game that is getting the attention of philanthropic organizations in the US.  Wolf Brown recently used this interactive project as an example of participation in the arts in their recent study commissioned by the Jame Irvine Foundation “Getting In On the Act - How arts groups are getting opportunities for active participation”.

What Makes Me is worth taking a second look at. The project engenders enthusiasm that isn’t created from simply being a spectator.  Anyone in Australia can be a part of it and there is a hefty presence on the site from diverse populations with Aboriginal people, the disabled, and immigrant communities being well represented. Participants post links to their cube, to their facebook, to their twitter, to other social media sites. The individual act of creation combined with the community have a ground swell effect and foster even deeper love for individual artists and the arts contributions to the community.

Google+

Google+, the search engine giant’s new social networking site with 20 million users, has been getting a lot of press lately. There’s already some good advice out there for art nonprofits from the usual suspects (Devon Smith, Heather Mansfield). And artists are already exploring this new way of sharing their music and visual pieces. With technology this new, there is always a lot of experimentation by the early adopters, speculation by the commentators, and caution from the silent majority. But even at this early point in time, when the fate of Google+ is up in the air, there is one thing that I am certain of: that is that Google + represents a revolution in the integration of digital activity and the way we interact with the world around us. In this article, we’ll talk about what sets Google + apart, how it is integrated with other Google products, and what implications it holds for business in general and the arts in particular.

What is Google+?

Check out the Google+ intro video if you haven’t already:

There’s a lot of chatter in the blogosphere right now around the idea that Google+ is the ultimate content-sharing platform. The reasons given for this range from enhanced privacy controls making people more comfortable with sharing to the Sparks feature which allows users to find and share content without leaving the platform.

• Circles

One of the biggest things separating Google+ from the rest of the social media pack is its Circles. Instead of all of your contacts either being a friend/follower or not being one, they can be put into different Circles- friends, family, colleagues, etc. Then- and this is the kicker- you can choose who will view which posts. No more work colleagues or family members seeing your expletive-filled posts or pictures from that party.

Sure, Facebook has groups. But in a Facebook group, users choose to join the group--on Google+, you choose the names of your circles and assign who is in them. In Facebook groups, you can post on the group’s wall (which involves first going to the group page), but anyone who visits the page can see what you posted. With Google+, you can choose to share content only with certain circles, adding an extra layer of privacy.

• Enhanced Privacy Controls

Chris Brogan covers this pretty well in this short video. Privacy controls are more transparent and easy to find compared to Facebook.

• Sparks

Google is still primarily a search engine, so it’s no coincidence that they have an integrated search feature in the network. “Sparks” allows you to enter a topic you’re interested in (say, nonprofits), and every time you login, you can click that word to find many articles on the topic that you can then share with as many or as few Circles as you like.

• +1 and Search Engine Optimization integration

Even if you haven’t made a Google+ account yet, you’ve probably seen the little “+1” icons around the Web. It’s Google’s version of a “like” button. Unlike Facebook’s button, whose data Google doesn’t have access to, a +1 actually impacts search rankings. So, the more +1s a website, article, or video has, the higher it appears in searches, and the more likely people will find it and share it, etc.

If you want to learn more about the nuts and bolts, check out Mashable’s guide to G+.

While all these features may pave the way for Google+ to become the content capital of the interwebs, right now, companies, organizations and brands can’t directly participate in this content-sharing utopia.

Currently, the only way for brands to get their content onto G+ is through “real people’s” accounts- employees, constituents, secret admirers, etc. This makes it even more important that your organization has something interesting to say and compelling to share.

Integration

Imagine a world where the offers you receive are based on data not only from your activities, but your friends’ activities . . . where place-based businesses target customers not only by email and postal mail within certain zip codes, but by what street you are walking down, or which restaurant your friends have gathered at . . . This world, where social networking merges with mobile-based services and retail, is closer than ever to being a reality with Google+.

Already, Google Offers has been launched in New York and San Francisco, beaming coupons to customers based on their location and preferences. According to Stephanie Tilenius, Google’s VP of Commerce, Google Offers and Google Wallet (the company’s payment system) will be integrated into G+ as well as other Google properties such as Maps.

Edd Dumbill at O’Reilly Radar is calling this integration of social networks with other web-based applications a “social backbone” to our entire web experience, as opposed to the “walled garden” of existing social networks.

. . . social features will become pervasive, and fundamental to our interaction with networked services. Collaboration from within applications will be as natural to us as searching for answers on the web it today . . . Search removed the need to remember domain names and URLs . . . . The social backbone will relieve our need to manage email addresses and save us laborious ‘friending’ and permission granting activity . . .

All this integration, says Dumbill, will help computers better serve users.

Where does this leave business?

So the world may be changing. How should you prepare for that? Below are some tips from some smart guys at Social Media Explorer.

Jason Falls “Stay the course with what you’re doing. Wait for the brand-permissions and guidelines to come from Google on the Plus platform. Experiment with it for yourself to know how it works and how non-linear you have to be thinking to optimize the use of Circles.”

Mark Ivey Five questions to ask for starters, and to make sure you’re positioned for the G+ world:

• Are you in the game? Do you have a presence across paid (search, broadcast, etc), earned (events) and owned (Facebook, Twitter, blogs, and now G+) media? These are your marketing beachheads, and you’ll need to work across the board to make sure you’re connecting with customers with your messages.
• Do you have a clear content marketing strategy? If so, you’re already using listening tools and engaging in related conversations. Adjust your strategy for G+-and stick to it. If not, better get one in order fast-I just met with two companies last week, neither had a content strategy, both are scrambling in catch-up mode.
• Is your content relevant? If you’re unclear on the role and importance of relevant content, read Michael Brito’s nice analysis piece on SME. Conduct a content audit, compare it to industry conversations, and judge for yourself. Is your content hitting the target? Are you involved and influencing industry conversations? What is your share of voice around key topics?
• Do you have a content engine and systematic publishing process? Then you should have apublishing model and be systematically chunking out content, carefully targeted to your key audiences. Run it like a publisher, with clear editorial direction, calendars, and hire editors to help you drive it- more tips here
• Do you have control over your destiny? Putting all of your eggs into one basket you don’t control is stupid. Why put all your resources into building Facebook Pages when you don’t own that real estate (No one knows how G+ will affect FB yet but the risk is obvious)? The same is true of Google+-it’s a marketing outpost, not your home base. Better to build your own blogs, communities and following, and diversify your investments across several platforms, along with following a carefully crafted plan. Build a defensible program that can weather any storm, since no one knows how this will play out (who would predict G+’s amazing launch?)

This is a great opportunity to step back, take a deep breath and assess your overall strategy and social media program. There’s no reason to panic.

Where does this leave the arts?

Ah- now THAT’S the interesting question, and it’s one our industry will probably be talking about for, oh, the next year or so. With G+’s emphasis on content and people (not brands), two conclusions jump out:

- Producing art that resonates with our audiences is vital, and

- People are our most valuable asset.

To be sure, these aren’t new ideas. What’s new, though, is that what our audience tells each other about our work now has as much or more digital presence than what we tell our audience about our work. The level of content-sharing that Google+ enables means that it is becoming easier for friends to share opinions about articles, art, politics, entertainment, etc at any time. Additionally, the more something is shared, the higher its search ranking. So getting people to talk about art online is more important than ever. Do you ask your audience what they think of your art? Do you encourage them to talk to their friends about it online, continuing the conversation long after they’ve left the building? Do you reward your super-fans who already post about your organization to their social networks? What about tying in the art you present or produce with trending topics?

A new social layer to the web means it’s all about giving ‘em something to talk about.

More cool articles on G+: The Social Layer: Six Thoughts On Where Google Plus Is Going Three Key Things Google Is Doing While We Focus on Google+ What the Circles Illustrate About Influence List of important updates coming soon in Google Plus

The Art of Social Media Analytics, Part 3

Summer is the “off-season” for many of us in the arts world. Why not take this time to refresh your social media strategy? This is part 3 of our 3-part series on social media analytics tools. Check out Part 1 and Part 2.

The last part of our series concerns making management decisions based on data. Once you have the data, what do you do with it? As we come up with more sophisticated methods to track social media sentiment and reach, it becomes possible to track more accurately how people are responding to social media. This is especially important because social media can be a valuable part of your market research. It is like a 24-hour focus group, answering many of the questions you may have about your audience as well as the questions you didn’t think to ask.

As mentioned in Part 2, there are a variety of questions that you may have about your audience and a variety of tools that track different measures of success. Some tools are narrowly focused on one measure, while others give you a conglomeration of these measures. Some examples of the measurements of success include:

• Sentiment: Are social media users referring to my organization positively, negatively, or neutrally?
• Conversions: How many and which fans are buying online (or offline)?
• Spikes in activity or “buzz”: How are social media users responding online to campaigns?
• Impact: How many people is the message reaching and how much influence does the organization have? How many people are sharing posts?

When thinking about measurement tools and management decisions, the first question is often, when is it worth it to pay for analytic tools? As technology evolves to be able to track more specific and more valuable information, more paid analytics tools have come on to the market.  There are two basic instances where it’s worth it:

1) when you have a large customer base

2) when you need enterprise-level social media analytics

Firstly, if you have a large customer base or a large social media base (no hard and fast rule, but larger than 100,000) and you are literally having trouble monitoring comments on your brand, you need a tool that takes more of a summary view. Secondly, most paid tools are enterprise-level tools--tools that more than one person can manage or assign tasks to others and have other special features. If you feel you need this type of functionality, then paying for an analytics may be worth it.

Besides those two factors, a company should also consider the elusive “Holy Grail of Social Media,” return on investment, or ROI. Many organizations have found a “chicken and the egg” scenario of needing time and resources to show results (often, revenue), but needing results to convince upper management to spare the time and resources to devote to social media. This situation can be difficult; you might try proposing a pilot program or experiment with a cheap or free tool before proposing a larger investment.

One institution that has made a practice of using data to make decisions in social media (as well as investing in technology—check out their web and new media strategy) is the Smithsonian, under the guidance of tech guru Nancy Proctor. As one employee put it “why would you change anything without metrics and feedback?”

Once a company has the analytics tools in place it’s easy to observe your numbers of fans, interactions, and gauge the quality of those interactions. What’s more difficult is translating your observations into actionable decisions.

A simple example is that of David Horgan’s, eMarketing Specialist for Smithsonian Folkways Recordings. David had experimented with linking ads to their Facebook page and their homepage. “We found that the ads that direct people to our Facebook page (rather than to our homepage) were about 3x more effective on a cost per click basis.” Management Decision: Direct more ads to the Facebook page than the homepage.

Another example is the blogathon on the Smithsonian Collections Blog that Rachael Cristine Woody worked on for American Archives Month. According to Rachel:

Until that time we had almost solely focused on collections content.  In October we shifted to also cover our profession and offer a more behind-the-scenes look at what we do/deal with, every day.  These posts became the most popular posts we’ve published so far, numbering in the thousands for direct hits, and to this day still receive at least 100 hits a week.  It was at that time that I think the blog truly found its most invested and engaged audience, and it helped to call attention to us that we should be covering more on our profession.  Management Decision: In addition to giving the collections exposure, engage and influence the professional community by providing transparency, advice, and support.

The National Museum of American History combined traditional survey techniques with data from analytics tools (Google Analytics and WebTrends data, click metrics from HootSuite, etc.), comparing the results of four closely-related surveys on each of four major communication channels (their blog, email newsletter, Facebook page, and Twitter feed). Although more complex, the results allowed Dana Allen-Greil to make decisions regarding how the Smithsonian communicated with patrons:

At the National Museum of American History, we’ve long had a hunch that our Twitter feed should focus on conversational and educational content, rather than marketing in-person events. If our followers aren’t local, do they really want to hear about events they can’t come too? Click metrics from HootSuite plus data from a survey of our Twitter followers gave us solid footing to make the case against Twitter as a platform for driving foot traffic to the museum.  Less than 25% of responders reported planning a visit to the museum after seeing a message from us—this is compared with over 55% of email subscribers who said they did.  Even more to the point, less than 10% of Twitter followers reported attending an event compared with over 30% of our email readers.  We discovered a similar trend with our Facebook fans and have altered our content strategy accordingly. Management Decision: Use Email (not Twitter) to Promote Synchronous, Location-Specific Events.

More info on Dana's Twitter content strategy can be found here.

So there you have it. As much as social media can seem nebulous, there are specific things to measure, to think about and analyze, and then to make decisions that you can feel confident about. When you develop your social media strategy for your next season, mix things up a bit with some new questions about your audience, new tools, and a new perspective on the art of social media analytics.

Special Thanks to the following people for their contributions to this series: Michael Edson, Brian Hinrichs, Maggie Johnson, Katryn Geane, Kristin Garbarino, Devon Smith, Lindsay O’Leary, and Crystal Wallis.

The Art of Social Media Analytics, Part 1

Summer is the “off-season” for many of us in the arts world. Why not take this time to refresh your social media strategy? This is part 1 of our three-part series on social media analytics tools.

This is your brain on social media. Image from Your Social Move.

Social media marketing is an artistic endeavor as well as a scientific one. We use the right side of our brains to create the perfect message that will engage our audience and the left brain to crunch numbers on views, comments, etc. We know instinctively how to talk to our audiences, but we don’t always know how they are reacting to that message beyond a peripheral “feel” of the importance and sentiment behind the comment or action. There is often not an obvious way to categorize or quantify reactions to gain insights into your audience’s thoughts and feelings and to chart your own impact.

With the economic situation as it is right now, nonprofit employees are under more pressure than ever maximize their productivity and capacity. With technology, and social media in particular, as the most nebulous, mysterious, and constantly shifting elements of an organizations’ marketing/PR operation, it can be frustrating to track social media interactions and to gain resources from management for social media. Often initiatives face “death by delay” or end up being based on assumptions rather than data. At the Center for Arts Management and Technology, it’s one of the issues we talk about most often amongst ourselves and to clients.

It’s not just the arts, though.

In the non-profit arts world, we have the tendency to think that we are insulated and that our problems are due to a lack of time or resources. Some of these questions are ones that the social media field as a whole is trying to answer. While in the Masters of Arts Management program, I participated in a Social Media Analytics class where we had real-life clients. My team was working on the account of a major sportswear manufacturer. At first I thought that the questions that this company would have about social media would be very different than the ones that I worked on at the Center for Arts Management and Technology for our mostly non-profit arts clients. However, the more we worked with our client, the more similarities I noticed in the questions they asked about ROI, tracking, and analysis of social media initiatives.

Throughout the research that I’ve done and the conversations that I’ve had, I’ve heard social media right now described it as “the wild west”. Like web analytics was in its infancy, we are just now building the hallmarks and benchmarks for social media analytics. It’s an exciting time, and an extremely fast-paced one. If you have been keeping up with how businesses are using social media for the last five years or so, you’ve seen Facebook dominate MySpace, then Twitter edge its way in. As we moved to mobile, a slew of geo-location platforms arrived on the scene and now we’re trending toward game-based platforms.

As much as social media trends change, it is imperative to have a social media strategy, not just to spend your marketing dollars most effectively, but also to get to know your audience better. How do you get a social media strategy? You need information first. That’s where analytics come in. There is a wealth of information about your patrons hidden in their interactions on social media—like your own on-going focus group. But (A) how do you get to that information and (B) how do you draw conclusions from it?

A. As of today, what are your options for social media tracking? There are thousands of analytics tools out there and more being developed every day. Nonprofit arts organizations are faced with a dual bottom line: to serve the community and to create, present or preserve great art. Which tools are most useful to a nonprofit arts organization in gauging how they meeting the dual bottom line? In Part 2 of this series, we’ll take a look at some popular analytics tools and how to evaluate the tools out there given your organization’s more specific goals.

B. How can you use analytics data to make management decisions? There are many ways to slice and dice the data you might get from those tools. What are some strategies for using the current tools available? How can you make a confident decision about what is essentially a moving target? Given the tools and tactics in the above questions, when is it worth it to pay for analytic tools? In Part 3, we’ll address the problem of structuring your social media tracking efforts to find information relevant to your day-to-day decisions.

Upcoming Webinar – Inspiring Online Audiences: Jacob's Pillow Dance Interactive

The word "engage" gets thrown around a lot. But what does it really mean? Our upcoming webinar takes a look at how arts organizations can inspire their audiences through online platforms by focusing on a case study from Jacob's Pillow, which recently launched their own online exhibit.

Inspiring Online Audiences: Jacob's Pillow Dance Interactive May 9, 2011 2pm-3:30pm Eastern Register today ($25)

How can online engagement with arts audiences be meaningful, inspiring, and ultimately worth all the effort we put into the online space? Jacob's Pillow Dance Festival presents their recently launched online exhibit Dance Interactive, a collection of videos from 1930s dance pioneers to today's most visionary artists. Looking through the lens of crafting "inspiration", this webinar will help you define for your own organization what that catch-all term "engage" really means and the greater challenge of how to measure it.

Panelists:

Connie Chin is General Manager of Jacob’s Pillow, an international dance festival, school, archives, community programs, and National Historic Landmark, which recently was awarded the 2010 National Medal of Arts. At the Pillow, Connie’s special projects have included Virtual Pillow, the Nonprofit Finance Fund's Leading for the Future initiative funded by the Doris Duke Charitable Foundation, and the Wallace Foundation’s Leadership and Excellence in Arts Participation initiative. She has consulted as a Peer Advisor for the Massachusetts Cultural Council, and served on grants panels in Connecticut and Westchester. Prior to the Pillow, she was in brand management at Kraft and Ocean Spray; and has also worked at the San Francisco Ethnic Dance Festival and New York Foundation for the Arts. As a dancer she has performed with Bill T. Jones, Jawole Willa Jo Zollar, Muna Tseng, Sincha Hong, Ze'eva Cohen, and others. Connie holds a B.A. from Harvard College and an M.B.A from Yale School of Management.

Lisa Niedermeyer is an independent consultant currently managing digital projects for Jacob's Pillow, home to America's longest running international dance festival. Lisa also serves on the advisory board of Movement Media, a NYC-based organization that empowers dance artists as curators, creators, and strategists of media. Past project highlights include working with the online marketing team at Soundwalk, an international media firm specializing in sound art and iPhone audio tours, as well as collaborating with Jane Comfort and Company (with whom she performed for 7 years) as digital content director for the company's 30th anniversary rebuild of their website.