Colonialism has consistently been a force in the global purview, including the technological space. In recent years, the expansion of artificial intelligence has vastly increased corporations’ global influence. As the world’s technologies continue to advance and innovate, individuals must keep a watchful eye on the ways in which digital colonialism might repeat harmful practices from the past.
Due to the popularity and booming business of video games, Hollywood studios have capitalized on popular game titles by developing new content based off of their intellectual property (IP). This study sets out to better understand video game IP’s impact on film and television markets and what specific elements might impact an adaptation’s success.
Sustainability and AI were at the forefront this year at the American Alliance of Museums (AAM) Future of Museums Summit. What role will museums play in creating climate-friendly communities? And how can AI be used to maximize efficiency, increase accessibility, and deepen engagement? Read key conference takeaways from Xueer Ho and Dr. Brett Ashley Crawford.
An overemphasis on data-driven work within the nonprofit sector has been shown to result in cycles of disempowerment, driven by third-party data demands of funding bodies.. This compounds due to the many market orientations nonprofits need to adopt, particularly prevalent among the arts. A key to navigating these markets and funder requirements lies in identifying a specific data culture best fit for your organization and investing in resources and training in order to achieve that framework sustainably.
With AI’s ability to automatically produce content and process complicated datasets with high accuracy, museums worldwide are exploring ways in which this innovative technology can help them better achieve their missions and advance accessibility efforts. Through case studies, learn about three applications of this technology: content digitalization, language accessibility, and visual description.
In Washington, an era of budget austerity and renewed calls for less government spending have led to increased fears that the arts, long protected from budget cuts, will see its federal funding further decreased for the coming fiscal year.
While Congress has passed several temporary budget measures this year, the most recent continuing resolution ends on November 18th, when the government is set to run out of money. Under the terms of the recent debt-ceiling deal reached by both parties, Congress has committed to cutting $21 billion in spending from the Fiscal Year 2012 budget, and it is widely expected that the bulk of these cuts will come from what’s referred to as “non-defense discretionary spending,” which includes areas such as education, infrastructure, and most pertinent to our community, the arts.
The arts community went through a similar struggle last year, when the National Endowment for the Arts saw its Fiscal Year 2011 funding reduced to $155 million, a $13 million reduction from the year before. For the upcoming fiscal year, the numbers look even worse: a bill passed by the House of Representatives in July would further cut FY2012 NEA funding to $135 million, which would represent a 13 percent decrease and the deepest cut to the agency in 16 years.
Despite the FY2012 budget being due next month, there is still a long way to go. President Obama has requested in his FY2012 budget proposal that the NEA be funded at $146 million, which represents a cut from the FY2011 figures, but is less severe than the House version that was passed in July.
With Congress returning to session this week, it’s important for us in the arts community to use technology to reach out to our members of Congress and ask them to support funding for the arts. There are a number of easy ways you can do this:
First, contact your member of Congress, either by letter, e-mail or by phone. The easiest way to do this is through the Americans for the Arts website, where you can send a personalized letter to your Congressman and U.S. Senators that includes several talking points about the impact that arts funding has on our communities and nation as a whole.
Second, join the Arts Action Fund, which is at the forefront of advocating and lobbying for increased funding for arts programs and education. It’s free, and is an invaluable resource providing updates on the efforts in Congress and around the country.
Third, share the news with a friend on Facebook, Twitter or Google+. One way to do this is by following the Arts Action Fund’s Arts Vote 2012 campaign, dedicated to including arts and arts education issues in the 2012 political campaign. Search for #artsvote on Twitter for recent updates.
This isn’t the first time you’ve heard from Technology in the Arts about lobbying Congress to protect arts funding, and given the current political climate, it certainly won’t be the last. This is not a partisan issue, but is instead an issue that unites all of us who are passionate about the arts community and protecting funding for the next generation of artists and performers.
While the long-term budget deficit is something that we can all agree needs to be dealt with, doing so on the backs of such groups as the National Endowment for the Arts and the National Endowment for the Humanities will only serve to further decimate arts education programs at the state and local levels that have already endured painful budget cuts in recent years.
In the newfound era of budget austerity in Washington, any assumptions we had about federal arts funding being kept at past levels are gone. In order to protect the future of arts funding, the fight starts now.
Google+, the search engine giant’s new social networking site with 20 million users, has been getting a lot of press lately. There’s already some good advice out there for art nonprofits from the usual suspects (Devon Smith, Heather Mansfield). And artists are already exploring this new way of sharing their music and visual pieces. With technology this new, there is always a lot of experimentation by the early adopters, speculation by the commentators, and caution from the silent majority. But even at this early point in time, when the fate of Google+ is up in the air, there is one thing that I am certain of: that is that Google + represents a revolution in the integration of digital activity and the way we interact with the world around us. In this article, we’ll talk about what sets Google + apart, how it is integrated with other Google products, and what implications it holds for business in general and the arts in particular.
What is Google+?
Check out the Google+ intro video if you haven’t already:
There’s a lot of chatter in the blogosphere right now around the idea that Google+ is the ultimate content-sharing platform. The reasons given for this range from enhanced privacy controls making people more comfortable with sharing to the Sparks feature which allows users to find and share content without leaving the platform.
Circles
One of the biggest things separating Google+ from the rest of the social media pack is its Circles. Instead of all of your contacts either being a friend/follower or not being one, they can be put into different Circles- friends, family, colleagues, etc. Then- and this is the kicker- you can choose who will view which posts. No more work colleagues or family members seeing your expletive-filled posts or pictures from that party.
Sure, Facebook has groups. But in a Facebook group, users choose to join the group--on Google+, you choose the names of your circles and assign who is in them. In Facebook groups, you can post on the group’s wall (which involves first going to the group page), but anyone who visits the page can see what you posted. With Google+, you can choose to share content only with certain circles, adding an extra layer of privacy.
Enhanced Privacy Controls
Chris Brogan covers this pretty well in this short video. Privacy controls are more transparent and easy to find compared to Facebook.
Sparks
Google is still primarily a search engine, so it’s no coincidence that they have an integrated search feature in the network. “Sparks” allows you to enter a topic you’re interested in (say, nonprofits), and every time you login, you can click that word to find many articles on the topic that you can then share with as many or as few Circles as you like.
+1 and Search Engine Optimization integration
Even if you haven’t made a Google+ account yet, you’ve probably seen the little “+1” icons around the Web. It’s Google’s version of a “like” button. Unlike Facebook’s button, whose data Google doesn’t have access to, a +1 actually impacts search rankings. So, the more +1s a website, article, or video has, the higher it appears in searches, and the more likely people will find it and share it, etc.
While all these features may pave the way for Google+ to become the content capital of the interwebs, right now, companies, organizations and brands can’t directly participate in this content-sharing utopia.
Currently, the only way for brands to get their content onto G+ is through “real people’s” accounts- employees, constituents, secret admirers, etc. This makes iteven more important that your organization has something interesting to say and compelling to share.
Integration
Imagine a world where the offers you receive are based on data not only from your activities, but your friends’ activities . . . where place-based businesses target customers not only by email and postal mail within certain zip codes, but by what street you are walking down, or which restaurant your friends have gathered at . . . This world, where social networking merges with mobile-based services and retail, is closer than ever to being a reality with Google+.
Already, Google Offers has been launched in New York and San Francisco, beaming coupons to customers based on their location and preferences. According to Stephanie Tilenius, Google’s VP of Commerce, Google Offers and Google Wallet (the company’s payment system) will be integrated into G+ as well as other Google properties such as Maps.
Edd Dumbill at O’Reilly Radar is calling this integration of social networks with other web-based applications a “social backbone” to our entire web experience, as opposed to the “walled garden” of existing social networks.
. . . social features will become pervasive, and fundamental to our interaction with networked services. Collaboration from within applications will be as natural to us as searching for answers on the web it today . . . Search removed the need to remember domain names and URLs . . . . The social backbone will relieve our need to manage email addresses and save us laborious ‘friending’ and permission granting activity . . .
All this integration, says Dumbill, will help computers better serve users.
Where does this leave business?
So the world may be changing. How should you prepare for that? Below are some tips from some smart guys at Social Media Explorer.
Jason Falls
“Stay the course with what you’re doing. Wait for the brand-permissions and guidelines to come from Google on the Plus platform. Experiment with it for yourself to know how it works and how non-linear you have to be thinking to optimize the use of Circles.”
Mark Ivey
Five questions to ask for starters, and to make sure you’re positioned for the G+ world:
Are you in the game?Do you have a presence across paid (search, broadcast, etc), earned (events) and owned (Facebook, Twitter, blogs, and now G+) media? These are your marketing beachheads, and you’ll need to work across the board to make sure you’re connecting with customers with your messages.
Do you have a clear content marketing strategy?If so, you’re already using listening tools and engaging in related conversations. Adjust your strategy for G+-and stick to it. If not, better get one in order fast-I just met with two companies last week, neither had a content strategy, both are scrambling in catch-up mode.
Is your content relevant?If you’re unclear on the role and importance of relevant content, read Michael Brito’s nice analysis pieceon SME. Conduct a content audit, compare it to industry conversations, and judge for yourself. Is your content hitting the target? Are you involved and influencing industry conversations? What is your share of voice around key topics?
Do you have a content engineand systematic publishing process? Then you should have apublishingmodel and be systematically chunking out content, carefully targeted to your key audiences. Run it like a publisher, with clear editorial direction, calendars, and hire editors to help you drive it- more tipshere
Do you have control over your destiny?Putting all of your eggs into one basket you don’t control is stupid. Why put all your resources into building Facebook Pages when you don’t own that real estate (No one knows how G+ will affect FB yet but the risk is obvious)? The same is true of Google+-it’s a marketing outpost,not your home base. Better to build your own blogs, communities and following, and diversify your investments across several platforms, along with following a carefully crafted plan. Build a defensible program that can weather any storm, since no one knows how this will play out (who would predict G+’s amazing launch?)
This is a great opportunity to step back, take a deep breath and assess your overall strategy and social media program. There’s no reason to panic.
Where does this leave the arts?
Ah- now THAT’S the interesting question, and it’s one our industry will probably be talking about for, oh, the next year or so. With G+’s emphasis on content and people (not brands), two conclusions jump out:
- Producing art that resonates with our audiences is vital, and
- People are our most valuable asset.
To be sure, these aren’t new ideas. What’s new, though, is that what our audience tells each other about our work now has as much or more digital presence than what we tell our audience about our work. The level of content-sharing that Google+ enables means that it is becoming easier for friends to share opinions about articles, art, politics, entertainment, etc at any time. Additionally, the more something is shared, the higher its search ranking. So getting people to talk about art online is more important than ever. Do you ask your audience what they think of your art? Do you encourage them to talk to their friends about it online, continuing the conversation long after they’ve left the building? Do you reward your super-fans who already post about your organization to their social networks? What about tying in the art you present or produce with trending topics?
A new social layer to the web means it’s all about giving ‘em something to talk about.
Back in the day, peer-to-peer fundraising was done with phone calls, letter-writing campaigns, and in-person visits. Now we have a whole new universe of not only digital communication, but digital relationships. Recently, I came across a coolinfographic from Blackbaud that illustrated the power of harnessing online social networks to raise money for charity. It got me thinking- what are organizations doing to take advantage of this?
Peer to Peer Products
Peer to peer fundraising tools offered by Blackbaud (Friends Asking Friends) and Convio (Team Raiser) enable team members and participants to set personal fundraising goals and then go about asking friends and family for donations, the deadline for raising funds usually being an organizational event (primarily races to cure diseases). In fact, according to the Chronicle of Philanthropy, all of the top five P2P Giving organizations in 2010 were health organizations (for the top 25 online giving orgs of 2010 view slide 8 here).
Convio's Team Raiser
BlackBaud's Friends Asking Friends- thanks Frank Barry!
If you put on these participant-heavy events, here’s a post about 3 ways to add new event participants. But according to a webinar by Blackbaud on Tuesday, you don’t have to have an event in order to use these tools. Organizations are using them both with ongoing fundraising and with virtual or digital events as well.
Website Tools
Both the Salvation Army and the World Wildlife Federation have cool things that are like the peer to peer tools above, but are designed for ongoing fundraising. The Salvation Army has an “Online Red Kettle”. You can either start your own red kettle, donate to an existing one, or send an eCard to your friends (via email) urging them to support one. If you set up your own, you can have your own fundraising meter, banner ad, or Facebook app.
Online Red Kettle
On the WWF’s site, you can search for or make a super-cute Panda Page (it can be for any animal), then email it to your friends and family. As of right now there weren’t any social media plug-ins on the page.
World Wildlife Federation Panda Page
Another way to configure your website to encourage peer-to-peer fundraising (also suggested by Frank Barry and Steve MacLaughlin of Blackbaud) is to immediately prompt online donors to share with their social networks when they make a gift, instead of only receiving a regular confirmation page or email. Use Facebook and Twitter plug-ins (like and share buttons, retweets etc) to make it simple for them to share with their networks.
You can also embed those same plug-ins in different areas of your website. Enable somebody to “like” a concert, or retweet a story about your outreach program.
Facebook Causes
Causes has alternately been held up as a model for success and derided for not delivering on its promises. The basic idea is that it allows anyone to create an advocacy group, or “cause”. This cause can then raise funds to donate to a charity. One of the most successful causes is The Nature Conservancy, which has raised over $400,000. An arts success story is Keep the Arts in Public Schools, created by Americans for the Arts, which has raised almost $50,000. People can become members of the cause, donate, tell friends, and “give a minute” by watching and participating in ads that earn money for the cause.
Aaron Hurst of Taproot has been a critic of Facebook Causes since his organization devoted $3,000 of staff time to creating their Cause shortly after Facebook launched the feature. They have received only $60 in return to date. Is Causes a rip-off or a revolution in fundraising? The jury’s still out, but it’s my guess that the different results are due to a combination of knowing how to facilitate peer-to-peer fundraising well, an organization’s existing fan base, and the type of cause. It’s interesting to note that at the Nature Conservancy, social networking was never primarily about raising money- it was “first and foremost a tool for brand and reputation,” said an organizational representative in this 2009 Washington Post article.
Kickstarter
Much has been written about Kickstarter and its cousins, IndieGoGo and RocketHub (among others- check out Pat’s article from last year). And certainly anyone using these tools knows that it’s all about mobilizing your social network. It’s really better suited to specific projects than ongoing fundraising, however. And unless you are able to get your supporters to in turn appeal to their own friends, you are probably going to be asking the same people you always ask anyway.
According to a recent article from NPR, Kickstarter has raised over $50M for creative projects since launching in 2009 and currently attracts $2M in pledges each week for projects.
Check out this Mashable article on other social fundraising alternatives.
The philosophical side
There’s a lot more to this than just raising more money. It’s also about building donors of the future, and increasing not just donations but engagement that will later lead to donations.
On Wednesday, the Case Foundation hosted the Millennial Donors Summit to talk about millennials’ approach to charitable giving. A lot of the points that were made apply not only to millennials, but also to peer-to-peer and social media fundraising. The following is excerpted from Katya’s Non-Profit Marketing Blog:
It’s not about telling millennials to support you; it’s about creating a vested interest in what you are doing with joint ownership. Let millennials manage your community, design your logo or otherwise be an active partner in what you seek to accomplish.
At some point, you have to build an army. You can only sell something yourself so many times—you need your community doing it for you, performing the heavy lifting. So give them ownership.
To be trusted on the web, be an individual, not an organization.
Look for the small yes.
Something that Frank and Steve mentioned in their webinar this week is that it’s more important to tell a compelling story than it is to make the ask when using social media to fundraise. They gave examples of YouTube videos where the ask was a subtitle. The story is what gets people interested.
Also, give them something to do besides donate. Encourage them to like your page, share the link or video, comment, or even answer a question (like at Free Rice) or send mom a card.
Many of these examples are from very large organizations that have teams of people to create these web tools. But these ideas can be applied on a smaller scale. How have you empowered your constituents to raise money and awareness for you? Do you know of arts organizations who are doing it successfully?
A new daily deal site launched this past month, but this site doesn’t offer a deal for a spa trip or half off dinner at some posh restaurant. New site Philanthroper offers a non-profit story a day, a daily solicitation for a non-profit doing some good, and asks visitors to give just one dollar. Launched by Mark Wilson, reporter for Gizmodo and Esquire, Philanthroper aims to make donating a daily habit for the internet culture.
The idea behind Philanthroper is very similar to dynamite daily deal sites like Groupon and Living Social. Each non-profit gets front-page realty on the site, but just for 24 hours. Instead of a daily discount, Philanthroper shares the stories of non-profits, from local to global, and gives visitors the opportunity to donate a dollar. When the 24 hours come to an end, a new non-profit goes up and the previous day’s organization receives their funds within about a week.
Why just a dollar? As the site states:
So you can donate another $1 tomorrow. And another the next day. Use Philanthroper daily, and we guarantee, you'll donate more over time than you would have otherwise plus it won't sting your bank account so badly. Use Philanthroper every day and you'll be on the right track to give more, more easily. If you're compelled to make a larger donation, fantastic. We always link their site. So go for it.
Philanthroper restricts the amount you can donate to just that one dollar and limits visitors from donating more than once a day. The idea here isn’t to solicit a major gift, but to create a culture of daily giving. Donating a single dollar can be a pretty tempting request. Personally, I spend more on a cup of coffee or downloading an app that will make my phone sound like an air raid siren.
The financial cut Philanthroper takes from each donation is the biggest thing setting them apart from other crowdfunding sites like Kickstarter and USA Projects. That’s because the amount Philanthroper retains is zero – you read that right, zero. Philanthroper states right out that they will never take a cut of your donation, although the site’s payment service mPayy will take a whopping 1% of each donation – a penny.
This is how Philanthroper can offer that minimum donation level of $1, whereas other non-profits are often forced to ask for a minimum of around $10 due to the processing rates of current payment services. Support for the site comes from advertising, so as website Arstechnica puts it “…only your eyeballs, and not your charitable gifts, are paying to keep things going.”
How does a non-profit get a daily deal? The site selects only official 501(c)3 organizations, with a special interest in those that bring in less than $1 million per year. The main focus is on those non-profits that are young and growing and could use every single extra dollar. Religious non-profits are not promoted on the site and individuals raising funds will not make the cut. Think you know a non-profit that’s perfect for the site? Philanthroper invites site visitors to suggest tips for non-profits out there worthy of their own daily deal.
Creating a habit of daily giving in our current internet culture is a pretty exciting idea. Philanthroper is taking advantage of the impulsive nature of users of sites like Groupon and Living Social. If the popularity of the site can continue to grow, there is a possibility to make a huge difference for many small non-profits. Visit the main site here and check out what today’s daily cause is that you can throw a dollar towards.
This post also appears as a featured article on artsmarketing.org, hosted by Americans for the Arts.
I recently had the privilege of facilitating a roundtable discussion in New York City focusing on issues related to data sharing among arts organizations. As Tiffany Bradley, Development and Marketing Specialist for Fractured Atlas, recently wrote:
As more organizations lead collaborative efforts, the implications of sharing data come to the forefront. Data sharing – whether for marketing, ticketing, fundraising purposes – raises a host of issues. Does pooling information about patrons lead to greater revenues for all parties? Or do organizations risk a negative response from patrons?
Hosted by Fractured Atlas as part of their “Issue Brunch “series and streamed live on the Internet via Ustream, the conversation featured the thoughts and voices of six arts professionals working with arts organizations, including NAMPRadio’s Maris Smith. While the roundtable covered a lot of ground surrounding the benefits and challenges of sharing data between arts organizations, the issue of trust emerged as the bonding force at the heart of all data sharing relationships.
Let’s face it. The idea of giving our data to someone else is anxiety-producing for most organizations. How do we know that they will abide by our agreement and use the data ethically? Yet, if we never place our trust in others, thereby initiating the relationship-building process, then we will never reap the benefits that may come from a data sharing relationship.
Now before someone out there becomes paralyzed with data sharing anxiety, relax. You already engage in data sharing relationships based upon trust. For example, many of us utilize Google Analytics to track visitor interactions with our websites. When we agreed to use Google’s service, we also agreed to share our data with Google. We acquiesce that Google will use our data to contribute to the web traffic data they have aggregated over time and for particular types of websites. However, we trust that Google will never give our websites’ specific data to anyone else without our permission.
Okay, I can hear some of you out there saying, “But that is an example from a service provider; it’s different to talk about sharing data with another arts organization.” No, it’s not. Data sharing relationships between arts organizations should have clearly articulated agreements detailing the data to be shared, the limits of what may be done with that data, and what contributors of the data will receive in return. Yes, these should be written agreements – or at least electronic agreements executed with digital signatures.
And just in case you skimmed over the last item of things to be detailed in data sharing relationships, I’ll rephrase myself. Data contributors should receive something in return for contributing their data. We are talking about data sharing relationships, not data giving relationships. Now, the quid pro quo of a data sharing agreement may simply be that the data collecting organization will provide contributors with overall or customized reports. That’s fine as long as the data contributors have a clear understanding of what they will receive in exchange for adding their data to the larger pool. Far too often, organizations may feel pressured to participate in data collection initiatives and surveys. One of the most important ways that you can maximize your data sharing relationships is to make certain that it is mutually understood by all parties what you will be receiving as a result of contributing your data.
While trust must be given, it must also be earned and respected in order for any data sharing relationship to grow. For example, Elliott Marketing Group has been working on two data sharing projects with numerous arts organizations in Pittsburgh, PA. In 2004, they worked with the Pittsburgh Cultural Trust to establish the SmArt database linking patron files for arts organizations in the city’s downtown cultural district for targeted marketing campaigns. In 2007, they partnered with the Greater Pittsburgh Arts Council to launch the STAR Direct Marketing Database, which allows smaller and mid-sized arts organizations in the Pittsburgh region to pool their patron data and utilize consulting services as well as “best prospect” lists for more efficient, targeted promotions.
The success of these data sharing programs did not happen overnight. The arts service organizations, the organizations contributing data, and the marketing group have spent years developing trust relationships with each other. Now, they have years of collaborative data, and the participating organizations clearly understand what they must contribute to the project and what they will receive in return. With each successive year, the data deepens. Correspondingly, the level of trust each of the contributing organizations has with the arts service organizations and the marketing group also deepens.
A final note on trust in data sharing relationships – don’t break it. Once trust is broken in any relationship, it rarely, if ever, regains its previous depths. For many of us, our data is a precious resource not to be taken lightly. So when a partner breaks our trust with them, our instinct is to take our data and end the relationship. When you negotiate the agreements for your data sharing relationships, always be certain to include an exit clause.
As I mentioned at the top of the article, the issue of trust is just one of many areas that we discussed during the roundtable on data sharing. To learn more about the roundtable, check out the preview video below or view the full discussion at Fractured U.
This past month the results came in for the 2011 Museum & Mobile survey. The survey is part of an ongoing research project focused on the uses and trends of mobile technology in museums.
The survey launched last September and had more than 700 responses, with professions ranging from museum employees to mobile technology vendors and researchers. The effort was international, but the majority of responses (80%) were from the United States, with the United Kingdom (5%) and Canada (4%) as the next largest group of respondents.
The survey points to some interesting trends that are cropping up with mobile development for museums. There is a ton of information in the survey, but here are some of the interesting things I pulled from the presentation:
Of the 738 survey respondents, 30% already have some form of a mobile program in place and 23% planned to develop one. 36% of institutions had no plans to go mobile and the remaining 11% were responses from vendors and researchers.
When asked which terms best described their current or planned mobile program, the most common responses were: Some sort of audio tour, free for visitors, and visitors were expected to provide their own hardware (i.e. smartphone, iPod).
The goals for the mobile programs were most commonly described as providing supplementary information and diversifying the visitors’ experience. Personally, I loved that the next two most common goals were an emphasis on experimentation and creating an interactive experience.
What was most challenging for museums with mobile programs in place? Encouraging adoption among visitors, producing the content, and keeping that content up to date.
The largest challenge for those planning to develop a mobile plan? The implementation costs.
Looking ahead five years, most institutions said that implementing in-house content development was a definite goal.
What I found promising was that respondents to the survey had a strong desire to see more research done, even among those who had no mobile plans at all. The most requested areas of research were: Guidelines for user experience design, methods for conducting visitor evaluations and analysis of different technology systems.
So beyond these points, what are some of the larger takeaways from the survey? Well, for one, the survey goes to show that mobile technology is more than a fad. Mobile programs are becoming more common and less of an anomaly among museums. The survey also provides a snapshot of some of the concerns about development and adoption of a mobile program.
It was a little disappointing to see that among the technology being definitely implemented in the next five years, new tech like RTLS and augmented reality were the bottom two. Personally, I would not underestimate the possibility of this technology becoming an expectation among visitors, even within the next few years.
Also, the survey pointed out that 50-55% of respondents consider having a mobile-friendly website as something that should be definitely implemented in the next five years. An organization’s website will often be the first portal of entry for a mobile user, and having a website that is optimized for mobile platforms should be a higher priority.
Overall, I think the biggest takeaway of the survey is that the future of mobile technology in museums will not be just some flashy app. Throughout the field, serious thought is being put into how these programs can be developed in a way that are both substantial and engaging for the user. It was awesome to see institutions describe the goals of their current or planned mobile programs as experimental and interactive.
There were a lot of interesting results from thus survey, the above points were only a few that jumped out at me. For the more in-depth results of the survey visit Museum & Mobile’s website to view the full presentation.
Technology in the Arts has just published the results of a survey regarding technology adoption and implementation in the arts and cultural field.(Access the PDF publication here).
In order to uncover emerging trends and differences in the use of technology amongst arts and cultural organizations, we asked arts managers to provide us with baseline information as well as a self-assessment of the role of technology in their organizations. Respondents shared information about where they are now, which technologies they hope to adopt in the coming year, and how they find the resources they need to implement and maintain technology.
This report, which includes responses across a broad spectrum of arts and cultural organizations representing a variety of disciplines in the United States and Canada, reveals a snapshot of how the field approaches technology.
What did we discover? Here is a small sampling of the findings that emerged:
Over three-quarters of organizations with annual budgets of less than $500,000 spent under $5000 on technology in the past year, while half of organizations with budgets of $5 million or more spent over $100,000.
Nearly half of organizations with budgets between $2.5 million and $5 million have no full-time technology staff, and that figure jumps to 82% for organizations with annual budgets of less than $500,000.
Organizations with annual budgets of less than $500,000 currently use static websites at a higher rate than dynamic websites, while all larger organizations are more likely to have already moved away from static websites.
A large percentage of respondents, regardless of organizational budget size, did not respond with any specific technology plans for the next year--which may indicate an overall lack of planning for future technology.
Want to find out more? Check out our report and see how your organization compares.
As the year draws to a close and there is the last, big push for donations by non-profits, who wouldn’t love a one-click, donation button in their app on the iPhone? Well, Apple apparently. There has been some buzz lately over Apple’s policy towards charitable giving on the iPhone.
Apple’s policy is that charitable donations cannot take place within an app or through Apple’s app store. If users wish to make a donation, they have to be directed out of the app, through their web browser and may have to contribute additional information. While this may not seem like a huge deal, it does kind of ruin that wonderful impulse that a nice, big red “DONATE NOW” button would have.
So why hate on the big, red button? The answer from Apple has been that they do not want to be responsible for the charitable funds reaching their final destination. But as Jake Shapiro pointed out in a blog post on ars technica:
The excuse that “Apple doesn't want to be held responsible for ensuring that the charitable funds make it to the final destination” is a cop-out. Google Grants has tackled this already, and organizations like TechSoup and Guidestar do a sophisticated job of authenticating nonprofits and charities worldwide.
The real reason may be that charitable donations are just of no interest to Apple. Apple receives 30 cents for every dollar spent in their app store and with a charitable donation, would only be able to claim a processing fee.
While companies like Google and Microsoft have been quick to point out that these problems do not exist with their mobile software, I don’t think this is about finding the one mobile software that perfectly serves the non-profit community. This current stink with Apple more clearly shows the importance of not putting all your eggs in one basket when it comes to developing an organization’s mobile strategy. If you want to voice your displeasure with Apple's policy, an online petition has been started over at care2 and it will be very interesting to see if and how Apple responds.
Created in 2005 as a grant-making and arts advocacy group based, United States Artists (USA) acts as an avenue for individual artists to find private funding for themselves and their projects. Earlier this month, they entered into the foray of crowdfunding platforms with the launch of the USA Projects, a fund-raising engine that is specifically focused on funding individual artists and their projects through grassroots micro-donations.
Part social network, part fund-raising vehicle, the USA Projects site combines many aspects of other popular crowdfunding sites like Kickstarter, RocketHub, and IndieGoGo. While still in beta testing, the site has already garnered some major attention according to The New York Times:
In testing, the Web site attracted roughly 36,000 unique visitors and raised a total of $210,000, with an average of $120 from each of 1,500 small donors, Ms. DeShaw said.
Not bad at all for a recently launched crowdfunding platform for the arts. Still, there are some major differences between USA projects and the other crowdfunding sites out there. Here’s a look at some of the similarities and differences between USA Projects and its peers:
Similarities
It’s all or nothing, baby – Like Kickstarter and Rockethub, USA Projects adheres to the “all or nothing policy” wherein projects must meet 100% of their stated fundraising goal, or the funds are returned to their respected donors. Some people have seen this as a great motivator for their projects, while others claim it is a waste of time. This isn’t true of every platform though, IndieGoGo allows people to keep all funds contributed to their projects, even if the final fund-raising goal has not been met.
The final countdown – As is common on crowdfunding sites, artists on USA Projects have three months in which to raise the money for their projects.
Getting friendly – Most of the platforms out there have a social media element to them, and the USA Projects site is no exception. Users on the site can create profiles, follow artists and funders, send messages, leave comments, and view recent activity on the projects they have funded or have an interest in. This creates a more personalized experience as well as a stronger connection to the projects and the artists.
Incentivizin’ – Crowdfunding sites mirror traditional donor campaigns in that different donation levels come with various perks and rewards. Since the perks and rewards are determined by the artists, the endless possibilities are limited only by the artists’ capacity to deliver. Rewards might range from a personal note from the artist to prints or video downloads of the resulting artwork, from private studio visits to the chance to sing back-up on the artist’s CD, etc.
Differences
At what cost? - In order to meet the bottom line, sites like Kickstarter and RocketHub will charge a percentage of the final funds and for the credit card processing fees. These fees can amount from 5-8% of a project’s total funds raised. Since United States Artists is a not-for-profit organization, there is no fee attached to the projects.
[Correction: According to an FAQ on the USA Projects Web site: "81% of every dollar pledged goes directly to the artist’s project, and 19% supports USA’s programs for artists and the site’s administration." So with this information, it appears that the percentage of funds received by US Artists is two or three times the percentage received by other crowdfunding sites. -- Hat tip to Justin Kazmark.]
Who gets to play in the sandbox? – Now we hit the major difference between USA crowdfunding and the other platforms out there: not just any artist can add a project to the site. In order to appear on USA Projects, the artist in charge must have received a previous grant or award from a USA Project Partner or recognized organization. Visit the main website here to view all of the recognized organizations and their award/grant programs.
This requirement for artists to have been granted a USA grant, or equivalent from a partner organization, in the past in order to pilot a project raises some interesting questions about this model of crowdfunding:
Is the policy too exclusive? Requiring grants or awards in order to even start a project excludes a large number of artists right off the bat. And while there are a considerable number of organizations partnering with USA, they do not cover the full spectrum of creative professionals in the United States.
Does the grant/award requirement go against the spirit of crowdfunding? One of the exciting aspects of crowdfunding is that virtually anyone can start a project and find the funders to make it happen. So what happens to all the first timers? The energetic artists with a great idea and the will to make it happen, but lacking the professional background to make it onto the site? It can be argued that much of the success individuals have had on sites like Kickstarter can be attributed to the strength of the idea behind the project, not necessarily their past accomplishments.
Will having “approved” artists act as an incentive for people to donate larger amounts? There is definitely a reassurance when donating to an artist who has had some previous success and support. But most existing crowdfunding platforms already have the reassurance of returned funds and set time limits, so how big of an impact will having pre-approved artists make? Will USA’s stamp of approval result in more donations or larger donations for these artists?
It will definitely be interesting to see how the USA Projects platform grows over time and if the requirements for projects will stay the same or evolve with that growth. Additionally, how might this model for crowdfunding the arts affect other existing platforms?
Broadway producer, Ken Davenport, recently surprised the theatre world with his decision to launch a crowdfunding campaign to produce a revival of the musical Godspell. The ambitious project is hailed as the "first-ever community-produced Broadway musical" and will probably not be the last of its kind. Crowdfunding, it seems, is here to stay.
Crowdfunding is essentially the pooling together of financial resources via the internet. Typically, the project manager solicits financial donations from the public via a web-based platform. Crowdfunding can be used to fund just about any type of project, whether its reviving a Broadway musical or financing a band’s studio time. While the idea of pooling together financial resources from the larger community to fund an artistic project is certainly not a new model, the internet is putting a new twist on things.
Here are 4 quick tips to consider before you or your organization embark on a crowdfunding campaign:
Choose an Appropriate Platform: There are many platforms to choose from for your crowdfunding campaign. Kickstarter and IndieGoGo are two of the more popular platforms. However, it's not always necessary to sign up with a third party. It is possible to launch a campaign through your own website, but strict securities and exchange commission regulations may make this option trickier. It's important to gauge the specific needs of your project and organization prior to choosing a platform.
Be Aware of All-Or-Nothing Policies: If you decide that a platform like Kickstarter or IndieGoGo is the best way to go, then take the time to become familiar with their policies. Platforms like Kickstarter and Rockethub have an "all or nothing" policy that requires a project to meet ALL of its stated fundraising goals in order to receive any funds. If a project falls short, then no money will be collected. Other platforms like IndieGoGo allow you to keep the funds you raise, even if you do not meet your fundraising goal. Some artists and groups find Kickstarter’s “all or nothing” structure to be a great motivator. Others consider it a potential waste of time if their goal is not met.
Consider the Legal Ramifications: While services like Kickstarter and Indie GoGo make it virtually painless to launch a campaign, it's always a good idea to make sure your legal ducks are in a row. Depending upon the complexity of the offer, you may need to meet particular requirements. Since the donors are considered investors in the Godspell production, Davenport's offer had to be reviewed by the Securities and Exchange Commission before it could be presented to the public.
Read the Fine Print! Some platforms do have fees and other hidden costs associated with their services. Take the time to understand the economic model that the service is operating on -- fee structure, donation collection process, funds disbursement, etc.