Podcasts & Interviews — AMT Lab @ CMU

Katherine Schouten

The Human Touch: Audience Insights from the Met

The Human Touch: Audience Insights from the Met

During the recent flurry of final exams, Donna Williams, Chief Audience Development Officer at the Metropolitan Museum of Art, and Katherine Nemeth, Assistant College Marketing Coordinator, visited the Masters of Arts Management program here at Carnegie Mellon University to share their thoughts on cultivating diverse arts audiences. With the resources of one of the world’s preeminent art museums, including a robust digital media department that develops impressive audio, visual, and interactive content across multiple channels, we thought surely technology must play an integral part in the endeavor to make the Met accessible and relevant to all.

The Age of Big Data

The Age of Big Data

Founder and CEO of TRG Arts, Rick Lester recently visited Carnegie Mellon University to discuss the implications of "big data" on arts organizations across the country. Afterward Rick sat down with Technology in the Arts to share insights on current trends in patron behavior, suggestions for new or under-resourced ventures, and desired skills for emerging arts managers. Listen in on our conversation through SoundCloud (above).

Interview with Douglas McLennan, Arts Journal

Interview with Douglas McLennan, Arts Journal

As part of the 25th anniversary celebration of the arts management program here at CMU, we recently sat down with Douglas McLennan, founder and editor of Arts Journal, to talk about the role of blogs in arts organizations, how Arts Journal got its start, and some of the challenges facing the arts world as it seeks to develop new audiences. McLennan argues that true engagement can only occur when we first meet communities where they are, and that rather than telling our neighbors what they ought to appreciate, we must first listen to the troubles and triumphs that capture their attention.