In this episode, Grace Puckett and Michaela White interview Aubrey Bergauer, the former Executive Director of the California Symphony, a consultant for arts organizations, and the Vice President of Strategic Communications & Executive Director of the Center for Innovative Leadership at the San Francisco Conservatory of Music. They discuss some of Aubrey’s strategies for organizational growth, turnaround, data collection, and audience retention within orchestra management.
Podcast Episode #73 - Overview of PatronManager CRM with Gene Carr
In this episode of Technology in the Arts, Brad interviews Eugene Carr, President of Patron Technology, about the recent launch of PatronManager CRM - "an all-in-one system that manages and integrates all [of an] organization's operations: ticketing, donations, correspondence, e-mail, and calendar." The conversation reveals Patron Technology's inspiration for pursuing the development of a customer relationship management system customized for arts organizations. What benefits will it provide? Can small arts organizations afford it?