The Future of CRMs: Five Up and Coming Features That Could Benefit Your Arts Organization


Are you happy with your organization's Customer Relationship Management (CRM)? This new white paper takes a look at up and coming CRM features including chat bots, predictive models, artificial intelligence, machine learning, online engagement tracking and website integration. How will these features change how you use your CRM? What benefits will they provide to your arts organization? Read the full paper here and let us know your thoughts in the comments.