One thing that's consistently true about information technology is that you can't trust what was true today to be true tomorrow. If it's hard to identify and articulate the scope for your technology project, it can be even harder to find the tools that match up with your requirements. Founded in November 2005 by a brave woman named Laura Quinn, idealware.org is a nonprofit organization that publishes unbiased articles about technology tools in a wide variety of areas, from electronic newsletters to blogging to Constituent Relationship Management. Laura seeks input from a wide variety of technology professionals and all the authors involved strive to provide honest, plain-talking information about a given subject, and in my humble opinion, they're doing a great job.
Check out Idealware.org's "A few good tools" report series on topics like Web Analytics and CMS, or more theoretical articles like "In Search of CRM" or "Building Peace Through Information and Communication Technologies."