market research

The Challenge to Keep Millennials and Gen Z Interested in Long-Form, High Quality Content: Part Two

The Challenge to Keep Millennials and Gen Z Interested in Long-Form, High Quality Content: Part Two

Social media is infused into the daily lives of Gen Z and Millennials. In order to reach and meaningfully engage with IND18-35, organizations should build a thoughtful social media presence to funnel the IND18-35 community to specific content. Initially, organizations should identify existing Gen Z and Millennial parties as key stakeholders and partner with them to create interactive, promotional content on social media. The focus should be on TikTok and YouTube as 75% of survey respondents ranked one of these platforms as their primary source of short-form content.

The Challenge to Keep Millennials and Gen Z Interested in Long-Form, High Quality Content: Part One

The Challenge to Keep Millennials and Gen Z Interested in Long-Form, High Quality Content: Part One

Millennial and Gen Z consumers have forever altered the entertainment landscape. Shifts in their viewing habits are being motivated by a sense of community, increasingly short attention spans, and pragmatic decision-making spurred by coming of age in a digital and internet-driven environment. To fulfill these motivations, they have increasingly turned their attention to short-form content. this article offers insights on how and why Gen Z and Millennial consumers watch content.

The State of Trust: Consumers and Transparency in the Entertainment Industry

The State of Trust: Consumers and Transparency in the Entertainment Industry

The business of trust is complicated. The topics of trust, authenticity, and transparency have emerged as what consumers expect from businesses today (MultiVu - PR Newswire, 2020). This study looks at the entertainment industry and how these topics are central to the relationship between media and entertainment companies and consumers. Findings reveal simple but pivotal changes businesses can make to succeed.

Go mobile or go home? Strategies for Success

Go mobile or go home? Strategies for Success

Arts Marketers -- you know the news: mobile is the future and the future is here.  Data is necessary to navigate that space, and a recent research report by Jack Loechner breaking down the recent white paper by MobileFirstWorld offers some excellent data on mobile behaviors and strategies to improve on the current national rate of cart abandonment:  78%. To start: here is some startling data that might convince you that mobile is here.  Over 30% of the human populations has a smartphone.  And once in a user's hand, he checks it over 150 times per day. (Is that you?)

What do you think about your ticketing software?

What do you think about your ticketing software?

We are conducting the 3rd National Ticketing Software Survey during the month of February.  If you are interested in sharing your experience and your opinions about your software, please let us know. All those participating in the survey will receive a full copy of the report which will provide a national view as well as cluster analyses by discipline, budget size, and geographic region. The data will be useful for both organizations and vendors.  Organizations will gain a better understanding of their own practices as compared to their peers and, more importantly, be able to use the findings as evidence for future technology funding campaigns.  Vendors will have explicit evidence as to the needs and wants for future software design.

Google Ad Planner

Google has opened access to their Ad Planner to anyone with a Google account. This is news of note for any arts marketing manager or coordinator and might be worth a few minutes of exploration. Ad Planner is a tool that helps you identify Web sites that your target audience is visiting by aggregating tons of search and site visit data. You can narrow your focus by demographic (gender, age, household income, education), by geographic region (country, state, metro regions), or by sites or keywords searched. You can select target Web sites and create a "Media Plan" and explore that plan through aggregate demographic data and interactive charts.

How Google collects this data in the first place is a mystery to me and still subject to discussion, and the limitations of the data can be felt when trying to use Ad Planner to get really specific about your target audience. While playing around in Ad Planner, I found that attempting to drill down too much resulted in, well, no results.

Trying to filter by keywords searched can be particularly problematic. For example, when I search for sites visited by people who search for the keyword "art," and no other demographic or geographic filters applied, I get a large number of results. Searching for people searching for "art" and who are in my hometown of Pittsburgh, or even my home state of Pennsylvania, returns no results. Does this mean that no one in PA is searching for "art?" No. It means that Google Ad Planner, like almost all of Google's products, is still a BETA release that has a long road of improvement ahead of it.

Does this mean that Ad Planner is useless? Not completely. I was still able to get pretty good results searching for demographic and geographic information at the same time (it's just those darn keywords that seem to throw things off). Would I create an entire Web advertising campaign based on the Ad Planner's advice? No. But would I take a look at it to gain some additional perspective and potential targets? Absolutely.