Art Meets Technology in New York City

For many of us in the arts community, especially in cities that feature a wide variety of art opportunities to explore, we are often tasked with a dilemma: what is the best way to find not only events that are close to me, but also events that my friends and I will enjoy the most? As is often the case, this is where technology comes in. The New York Times reported yesterday on a group of young arts professionals in New York City who are using social media to not only find those very events that are the most appealing to them, but also to organize like-minded individuals to join them at the newest buzz-worthy art gallery opening or museum exhibit. The tools and tactics these arts professionals are using can serve as an excellent model for artists and art lovers in any city where the arts are appreciated.

For those who are looking for more targeted art opportunities, there are a number of social media outlets where you can discover more information. The first is Meetup.com, a website where millions of people have created and found scheduled events in their communities. A good section of the site to bookmark is museums.meetup.com, where you will find dozens of groups and thousands of members all across the country who meet regularly and advertise upcoming arts events. For example, here in Pittsburgh one of the many great arts groups is the Pittsburgh Cultural Arts Group, home to 550 members who organize regular arts-related events and shows.

Organizing events and participating in MeetUp activities is not only a great way to find out about upcoming shows; it also serves as a place to meet fellow arts lovers and make contacts in the arts community. Especially for those young people who are either in school or new to a particular city, MeetUp can serve as a conduit to meeting others who share their unique interests. Instead of attending that upcoming exhibit you were looking forward to alone, you know have the opportunity to share the experience with people who share your passion and interests.

So meeting and befriending fellow arts lovers is the first step. Once you have found a group of people committed to discovering the latest and hottest events, what’s next? Instead of using more general platforms like Facebook or even text messages, the young professionals profiled in the NYT piece and many others have used Twitter to share news and events not only with their friends, but with the entire world as well. They use the hashtag #artstech to promote events, share tips and/or links to more information. The great thing about this technology is that it is completely open to everyone: searching for #artstech on Twitter will show you all recent postings by anyone who tweets using that hashtag, whether you follow them on Twitter or not.

The hashtag is one of the most important tools Twitter offers, and you can tailor it to your group’s interests. Are you involved with a small group of museum lovers in Cleveland? Start using the hashtag #ClevelandMuseumLovers when tweeting about local museum events, and as more and more people view the tweet and re-tweet, the more ubiquitous it will become, especially if you have a large Twitter following (for example, one of the hashtags we use here at Technology in the Arts on our Twitter page is #TechArtsReads to share interesting stories about the intersection of arts and technology with our thousands of followers).

But perhaps the best part about using technology and social media to discover new and exciting arts opportunities and events is the ability to use these tools to facilitate and improve the offline relationships that are so important to us. Social media is merely the first important step: meeting new people and developing new contacts is integral to our personal and professional lives, and is bound to open up exciting new opportunities that may not have been available before.

With many museums, arts organizations and galleries using social media to reach out to art lovers, there has never been a better time to use some of these technology tools to better organize and share the exciting new events and opportunities in your area.

What tools do you use to learn about art events in your community, and how do you share this information with fellow arts lovers?

(Photo: CC by Emilio Santacoloma)

Want to Reach [insert ethnic minority group here]? Try Being Relevant

Perhaps one of the most difficult and sensitive topics in the arts community is that of building audience diversity. As national celebrations like Black History month approach, artists, arts managers and arts organizations often brainstorm for ways to reach out to and include minority communities in their organizations, especially if there is special programming during these celebrations. As the Pew Research Study indicates,  minority groups do have a strong presence on Twitter, with 13% African  American and 18% Hispanic. There are also a host of groups within the LinkedIn and Meetup platforms that are exclusively for minority professionals. Many arts marketers are concerned that targeting groups of people based upon their ethnic background can come across as unethical or forced.

An example of one such social media marketing tactic popped up in my Inbox earlier this week courtesy of Thomas Cott's clipping-service "You've Cott Mail."  In this Clickz article, Giovanni Rodriguez suggests that using hashtags is an effective way to reach the Latino population on Twitter.  While the article appears on a website with general marketing advice that is not necessarily specific to the arts,  its inclusion in an arts-related clipping service suggests that this practice should be considered by arts managers.

The screen shot below shows one of these hashtag-driven discussions in action.

Hashtags in Action

Hashtags in Action

The bottom of the screenshot shows a promotion for the Broadway musical Women on the Verge of a Nervous Breakdown using the hashtag "#latism."  An important thing to note is that the user promoting this event is NOT the Belasco Theater or the musical's production company, it is another person promoting Latino Events in general. While this musical is certainly relevant to the Latino community, the message is especially relevant coming from a community insider.

As an African American female who frequently uses Twitter to discover cultural events in which I may be interested, I can see how "community insiders" could either be offended or altogether ignore this type of "hashtag marketing" from someone outside of their community.  A random #Black or #BlackHistory tag from an organization I'm not familiar with would probably be ignored.

Reaching out to a key influencer or community-recognized group is a more genuine and relevant approach for social media campaigns.  One possible workflow might be:

1. Define the target audience (young professionals, African American women, Hispanic youth, etc.)
2. Pick an appropriate social media platform (Twitter, LinkedIn, Meetup)
3. Find and connect with a key influencer on the platform (for example: @LatinoEvents or @ElementsofJazz on Twitter)
4. Find and connect with relevant niche groups on the platform (for example: minority professional networking groups on LinkedIn and Meetup.
5. Offer Value.  A great example of this is to host a special pre- or post-event gathering exclusively for these new community members whom you targeted.

This type of strategy boosts an organization's credibility within the communities to which they want to develop connections. It is also a more genuine way to build relationships.  As my colleague Amelia Northrup pointed out in a previous article on this topic:

At long last, the diversity question has come around to the classic “old vs. new” debate.  When faced with declining arts attendance, is it better to “pick the low-hanging fruit” and focus on maintaining and growing our existing audience demographics (”the more return on investment for less energy” approach) or make a long-term investment in trying to attract new groups of people to our performances?

Cultivating new audiences may be a daunting and often challenging task, but it is one of the most worthwhile investments that any organization can make.  A relevant and genuine outreach campaign is the first step in this important process.